Patient & Family Hospice Testimonials

Testimonials are a way for family members and patients to share their VITAS experience with others who may be considering hospice care for a loved one.

Testimonials on this page were submitted through our Share Your Experience tool here on VITAS.com.

Kumusta ang iyong karanasan sa VITAS?

September 2021

5 star

My beautiful mom died while on VITAS. VITAS gave my mom the finest care she ever received. My mom died with dignity in a painless death surrounded by VITAS staff and family. VITAS never left until the funeral home removed my mother's body. VITAS was so loving and caring of our needs. By all means we all received full support from VITAS, which is a remarkable organization of the most caring people. Thank you!

Wayne O.
Broward County, FL


5 star

My father was Donald O. I met VITAS about 2 weeks ago. From the get-go, they were very professional. Isa silang napakaayos na kumpanya. The staff was very compassionate, kind, and understanding.

Our nurse was Elena; she was fabulous!!!! We were so lucky to have her in our life. I will never forget her! The rest of the staff was very helpful, too.

I would recommend this organization to anyone who asks. Thank you, VITAS, for everything!

Kim O.
Orange County, CA


5 star

My mother has had VITAS hospice for approximately 2 years. She was being admitted to the hospital frequently, and so we started the hospice care to keep her out of the hospital and at home!! It's working so well that she's not been back in the hospital since, and her quality of life is better!!

From the people that answer the phones, to the nurses that visit and the doctors who provide the care, we have been so pleased with the care that my mom continues to receive!! We can reach out 24/7 for help!! We've recommended VITAS to others, and they experienced wonderful help as well!

Lubos kong inirerekomenda ang VITAS. Hospice is not what it used to be and does not necessarily signify the end of life at any moment. Talk to someone from VITAS if you have questions for your loved ones.

Carol J.
Pittsburgh


5 star

I can't say enough amazing things about this company and their care, diligence, knowledge, and speed at which they swooped in and took over a bad situation and made it better.

My father & I were struggling to care for my mother, who was terminally ill. Someone recommended this company, and I only wished we had called them sooner. One day after our phone call, they were at our house for an evaluation. The very next day we had beds, chairs and HELP. The staff was knowledgeable, but more than that, they were caring!! They sat and listened to my father and his stories, which comforted him immensely.

Thank you, VITAS.

Kimberly P.
Broward County, FL


5 star

My experience with VITAS from Kissimmee and St. Cloud, Florida has been outstanding.

Every person that works at VITAS has been wonderful and caring. Karymar R., our nurse, is a top-notch, class-A nurse. She has been super-attentive to our mother's needs and stays on top of all the issues.

We can't thank her and the VITAS team enough. Thank you so much for such a great job.

Elena P.
Seminole, Orange, and Osceola Counties, FL


5 star

Thank you, Team 181, for working so hard to get my mother out of the hospital with COVID so that we could have her at home for her final days. I have never seen a more dedicated team of people work together so hard to coordinate her final trip home. So many people were never able to see their loved ones before their final passing, and yet your team made it possible for her to spend her final days at home. I will be forever thankful for your dedication and the wonderful memories of holding her one last time.

A special thanks to Chaplain Lambert for his quiet and respectful time with us after her passing. What compassion and understanding he has.

Wendy B.
Brevard County, FL


August 2021

5 star

My mother, Thelma S., entered hospice care in February 2019 (or possibly the last day of January). From day one, the entire team-Dr. Dupree, Lisa P., Rosalind, and the rest of the team-showed nothing but love, compassion, dignity and respect for my mom and my family. The calls and updates, the quick responses addressing my concerns and questions-absolutely wonderful. The kindness and compassion shown to Mom and me in her last days (she passed 8/21/21) went beyond anything I could have hoped. At 7 a.m. on Saturday morning, hospice had someone there (Rachel) to sit with me while I waited for the funeral home to transport mom. Chaplain Greg remembered mom's favorite prayer, and prayed over her the day before. These people are proof angels walk here on earth.

Marcia S.
Palm Beach County, FL


5 star

VITAS was called in two weeks ago to provide palliative care for my dad, who is 92 and suffers from dementia. They have been incredibly helpful surpassing my wildest dreams. All of their employees, from the admitting nurse to the aide to the office staff, are exceptional. Tinulungan ng VITAS ang aking tatay sa kanyang personal na kalinisan, at naging mas mabuti ang hitsura at pakiramdam niya. It's obvious they train their employees well and that they truly care about their patients. 

Jimmy C.
Lake and Sumter Counties, FL


5 star

I just spent 5 days in Simi Valley with my brother Brian H. and my parents, who live with him and his husband. My brother is 55 and has a terminal facial tumor and had recently chosen to stop any invasive treatment, opting for hospice care. In the 5 days I was there, I could see his symptoms worsening. Nothing got by his extremely dedicated, compassionate and educated staff who were there 24/7. Compassion and care for his partner, my parents, and me-his big sister from New Hampshire. I did not want to leave, but in leaving, at least I knew he was in the hands of some , very loving and capable people.

Sandra H.
Los Angeles at Ventura Counties


5 star

My grandmother received care from two outstanding nurses, Nurse Christine and Nurse Edith, at a small elder care home in Palatka, FL. The commitment and grace they both showed her during her final days was beyond heartwarming. They helped me manage what could have been a devastating situation with such compassion and care that I could never repay their kindness, skill and dedication. Both of them deserve the highest commendation available, as they most assuredly deserve that and more. They were nothing short of exceptional in the level of care they provided my grandmother.

Oona C.
Jacksonville, FL


5 star

We want to thank all of the staff at VITAS for their compassion and care of Natalie. During her short stay at the Rockledge, Florida inpatient facility, your staff showed ingenuity and dedication. When she transitioned home, her home care team placed her best interest first and was her advocate, especially when she had to be admitted to another facility and we could not be present.

Although she passed on August 6th, we will cherish the memories shared and always remember the dedication your physician, nurses, nurse assistants, social worker, chaplain and custodial staff, have to their residents.

Gloria J. and family
Brevard County, FL


5 star

I've had the experience working with VITAS at a healthcare setting. Now I have the pleasure of experiencing what it's like as a family member being cared for by VITAS. Kris V. was a phenomenal admission nurse who goes above and beyond trying to make not only my grandmother, but family members, as comfortable as possible. Providing excellent services, she is approachable, educational, and I was glad I've made the difficult but right decision to put my grandma into VITAS hospice.

Anh T.
San Francisco


5 star

At first I was kind of skeptical, but I was blessed with a great team!

Justin K.
Brevard County, FL


5 star

There are no words to explain how thankful I am for everyone at VITAS. The compassion and the understanding towards my father and myself brought us both so much comfort. I wish I could name every person we came in contact with, but the ones that stand out are:

  • Rochelle (dad’s nurse at home)
  • Dr. A 
  • Patty (social worker)
  • Temple (dad’s nurse at the nursing home)
  • Scott (pastor)

Everyone above and more went far beyond anything I ever expected. I tragically lost my son on July 13. My life was shattered. I had just moved my dad into a nursing home a few weeks prior. And I now had to leave town to handle my son's passing. The whole time I was gone, Temple kept me up to date on everything on my dad. Sadly, my dad passed away on July 22, just 9 days after my son. Temple was with my dad and ensured me they would not leave his side until the funeral home came to get him. I did speak to my dad a couple days before his passing and his last words to me were "I love you."

The nursing home called me about an hour later, asking which funeral home would come to get my dad. My step-mother was going to be handling the arrangements, but dropped the ball. Pastor Scott called and handled it for me and got the process going.

I would never recommend anywhere else! This company, these people! are EXCEPTIONAL! There is not enough paper in the world to write down all the amazing things all of these angels did, not only for me but for my dad. 

Annette D.
Volusia, Flagler, and Putnam Counties, FL


5 star

Thanks, VITAS, for the excellent home care provided to my beloved brother Francisco during his final days on earth.

I appreciate the kindness, support and compassion of the nurses, doctor, social worker and chaplain during this difficult time.

I highly recommend your services.

God bless you all!

Maria I.
Seminole, Orange, and Osceola Counties, FL


5 star

Brandon was our delivery person, and not only was he incredibly helpful, he had an amazing, caring attitude. We requested a different O2 concentrator, as the one he delivered was really noisy, so after his other scheduled drop-offs, he went back to the warehouse and tested a couple machines to make sure they were quiet, and delivered it back to us around 9pm, which I am sure extended his day beyond what he was planning.

Scott G.
San Diego


5 star

Where do I begin? 11pm August 1st I am lost. My husband, who was diagnosed with lung cancer, is unresponsive and struggling. We had met with hospice but were holding out hope he could be treated. It was at this moment I knew treatment was not an option and I called the 24-hour hospice line. At 12:30am, Jacklyn arrived and took over to make this journey a pain-free transition for my husband.

I have not been alone since I made that call. Five days later I am sad to say my husband has passed on, but he is in a better place and not suffering because of the VITAS staff. I would like to acknowledge the many staff members that attended to my husband: Angie, who met with us in the hospital; Jacklyn, who came in the middle of the night to help me when I was scared and needed help my husband; all the nurses that came to our home who provided me respite so I could rest and be there for my husband-Brittney, Jasmine, Kelley, April, and especially Gail and Sharlene, who helped me when I needed them the most. God bless you all.

Alicia M.
Pensacola


5 star

This was my first experience with hospice and I cannot say enough amazing things about VITAS in Wayne, NJ at St Joseph’s Hospital. From my first phone call at 6:00am (are they really available any time?) when Estelline not only answered my questions but asked about my brother David. They sent a very kind nurse to evaluate him in the hospital, explain everything to him and admitted him the next morning.

The team in Wayne is amazing and led by Pat, who has been my source of strength over the last three weeks. Pat is the manager of the facility and head nurse, and she was kind, understanding, explained everything to us along the way and genuinely cared about my brother. The whole team of nurses were truly angels 24/7. I fear I will leave out a few, but Vivienne, Ally, Courtney, Betsy, Estelline and others are some of the kindest, most incredible nurses I could ever imagine. My brother so appreciated their caring for him. Mary Kate, the end-of-life doula, was also wonderful and helped my brother resolve his feelings about dying and write letters to his children. She also really helped me understand how to navigate this journey. They had a team of music therapists, social workers and chaplains who really cared. Gary, Bill and Mary Kate also cared about the caregivers, which was an unexpected surprise. Dr. "B" visited daily and was available for questions, even on weekends.

The facility was spotless and well cared for by Gloria, and Eunice welcomed you at the door. It was such a lovely, warm, homelike environment.

Thank you, Wayne VITAS staff, for helping make the last three weeks of my brother's life a positive experience and helping my sister and I through everything. Thank you, Pat and team, for not only excellent care but for caring. I am forever grateful. I would highly recommend this facility to anyone looking for hospice in Northern NJ.

Michelle B.
North Jersey


5 star

I am so grateful to all the amazing caregivers that cared for my mom, Bertha P. The field nurse, Roxanne, is one of the most caring and compassionate professionals I have ever encountered. Nevalda, Jackie, Marcia, Heidi, and Sharon were exceptional. The physician, Dr. Nagy, took the time to explain everything to us and make sure we were comfortable with their plan. George, the respiratory therapist, went above and beyond.

I will be forever grateful to all of the caregivers for giving me the opportunity to allow my mom to pass in her own home. All of you made an extremely difficult time a little more comfortable.

Grace H.
Broward County, FL


July 2021

5 star

There are no words to express how grateful we were to have VITAS in our lives. My mom was in their care for approximately 6 weeks; in that time, each caregiver who had contact with her was AMAZING! They were professional, caring and knowledgeable. They helped us navigate the dying experience, in ways we did not even need help with.

They came into our lives as strangers — but will always have a place in our hearts for the compassion and kindness they showed to us.

Denice P.
Pittsburgh


5 star

VITAS hospice was a godsend. They came to our home, and within 3½ hours, they had my husband all set up and comfortable in a hospital bed in our living room. Amanda was here with me that night when he passed, and she was an angel. Even though she was only here a short time, I felt respected and supported and comforted by her and the entire team that helped us that evening.

Thank you from the bottom of my heart!

Beth H.
San Antonio


5 star

I would like to express my sincere appreciation to the VITAS staff in Atlanta for their excellent care provided to my mother during the final months of her life. This was all the more important with my wife and I living over 500 miles from the Atlanta area.

While there were many excellent professionals involved, I would like to especially highlight Jamaine and Sadie for their work.

Greg S.
Atlanta


5 star

I want to thank you for the wonderful service you gave my mother, Dorothy K. I want to send a special thank-you to Marie, who took care of Mom at night. She was so kind and gentle, there are no words for how much she helped and really cared for her. Dwight gets another special thank-you: He was also so kind and gentle when he was cleaning her. He went under each of her nails to be sure she was really clean. Charlotte, Kathleen and Amber were also very kind.

It was a very hard time for us, and they were all so helpful and supportive. They were truly angels sent from God to help us get through this. Thanks to every one of them.

Sheila G.
Seminole, Orange, and Osceola Counties, FL


5 star

The nursing staff is exceptional. I cannot thank Carlene, Claudette and Gurline enough for the way they cared for my wife. The other nurses were also exceptional. We gave thanks to VITAS in the Memorial Program.

Hugh C.
Broward County, FL


5 star

Can't say enough good things about the care and compassion my mom and our family received during her recent illness and passing. Her nurses, Micky and Linda, who took over on the weekend for constant care, went above and beyond to explain everything to us and make sure we were comfortable with all that was happening. So happy for their helping with her peaceful passing.

Yvonne A.
Polk, Highlands, and Hardee Counties, FL


5 star

Considering the situation, my experience with VITAS at the Drake Center couldn't have been any better. The nurses, doctors and staff were absolutely top-notch. They took extremely good care of my mother, and did everything in their power to make her as comfortable as possible.

The entire staff was amazing, but to point out a few, Terry, Alethea, and Bill (William) were standouts. My sincere thanks to them for all they did for us and do. They are amazing people and top of their craft. Isang liwanag sa napakahirap na sitwasyon. Thank you all.

Joe F.
Cincinnati


5 star

My friend's mom was in terrible need of assistance in her home after she fell. I reached out to several hospice companies asking for assistance, but VITAS was the only company that followed through with the referral and expedited the admission. I sat in on the initial meeting and continued to guide the family through their journey. VITAS helped to coordinate the move to the ALF, everything was spot-on, including the nursing staff, social worker and chaplain.

Thank you for being there and taking the best care and comfort to my friend's momma. The family was truly blessed with your team.

Abby S.
Virginia at Washington, D.C.


5 star

First time for us working with hospice and in-home care. Our experience with the team - they are not individuals, they are a TEAM - working with my mom was amazing. I cannot thank you enough, Clarisa and Katucha (nurses) and most specially Dr. Silvia, all caring for the best comfort my mom could have ever received during her last days on earth.

All I can say is that you are true heroes caring with diligence and compassion. My most sincere thanks and God willing you will be able to assist many others during difficult times.

Marlene B.
Broward County, FL


5 star

Our family recently worked with VITAS Team 148 in Broward County, FL, to care for a parent in in-home hospice. They provided exceptional service, including all of the aides, nurses and the doctor who were providing the services on a 24-hour basis. They made a difficult process much easier to handle. Thank you to the team.

Martin C.
Broward County, FL


5 star

My parents were consistently declining, in and out of hospitals until they chose no further hospitalizations. They lived 5 hours from me, and when Mom needed nursing home care, I encouraged them to move in with me, which they did. We hired private CNAs to assist with their care. I had been a hospice RN in the past and explained the services to Mom and Dad. They qualified under the Medicare guidelines for hospice care for their conditions, and they agreed.

I did not hesitate to call VITAS, as they are renowned across the nation for their care. I had previously worked with them, as well as 2 other hospices throughout my nursing career. I knew the benefit of having a hospice team making home visits and providing support for them and myself. We hired a physician (Home Physician Groups) that made home visits for non-hospice-related diagnoses, as it was difficult for my parents to be transported to an office.

Maureen P.
Palm Beach County, FL


5 star

I would HIGHLY recommend VITAS over any other healthcare company. They went above and beyond for the care of my mother to make her as comfortable as possible during her 2 weeks in hospice. They were with us every step of the way and showed unconditional support when we needed them the most.

Our nurse JoAnn was superb, the best in the business in our opinions, and she not only gave my mom the best care possible, we also gained a friend. God bless her and VITAS for their exceptional service.

James P.
Chicagoland


5 star

We wish to extend our heartfelt thanks and appreciation for the extraordinary care and compassion provided by Team 1716. Our Auntie Agnes was not only cared for in the most professional manner, but also treated with great kindness.

Bryan W.
Seminole, Orange, and Osceola Counties, FL


June 2021

5 star

Darius went way above and beyond. My daddy needed a bed before the paramedics could move him to his hospital bed. Darius did not have the right parts on his truck; he went back and got what he needed from Euless and came back that night and put the whole bed together for us. We so appreciated Darius's urgency to meet our needs.

Teena P.
Dallas at Fort Worth


5 star

VITAS did a wonderful job caring for my mom and our whole family. There are so many different aspects to the dying process. They supplied all the medical equipment we needed to deal with my mom physically. It magically appeared overnight so we could make her as comfortable as possible. VITAS was there to guide us every step of the way.

My mom had a well-managed, peaceful and calm passing due to the advice and expertise of the VITAS staff and nurses. A music therapist came and sang some of my mom's favorite tunes with her, which was a beautiful gift. They provided spiritual, emotional and social guidance, and most importantly, my mom was peaceful and pain-free in her passing.

I will be forever grateful for VITAS and the support they provided.

Carolyn W.
Chicagoland


5 star

The VITAS team was exceptional in caring for my mother-in-law. Team members were attentive, compassionate, and extremely professional in attending her last days. I cannot think of any other hospice team that could have dealt with her any better. I highly recommend other families to please consider VITAS for their hospice needs.

Ron V.
Orange County, CA


5 star

We are incredibly grateful for VITAS and the amazing hospice care that they provided my father. We could not have imagined these last weeks without their support and guidance.

We're especially grateful to our case worker, Marina P., RN, and two of our ICC nurses, Demetra T., LVN, and Diane R., LVN. With their help, we knew my father was in wonderful, caring, and safe hands, and for the first time in months, I was able to sleep without worrying about him 24/7. We're so grateful for them and VITAS during our difficult time.

Anna S.
San Francisco


5 star

VITAS Healthcare took care of my mother for nine months. I was able to keep my mother in her own home with a full-time caregiver. A VITAS nurse would come over weekly to check my mother's vitals and bring us all the supplies we needed.

When my mother was near the end of her life, I received a tremendous amount of support from this organization. They are continuing to offer grief support, which my daughter is utilizing. I cannot say enough about VITAS. They are caring and compassionate. I don't know how I would have gotten through my mother's last months of her life without them. I am so thankful they were recommended to me by a friend.

Karen C.
Chicagoland


5 star

In September of 2018, we reached out to Rev. Dr. Mark Hensley to inquire about assistance for the family of Mr. Sylvester S., who was in need of hospice care. Dr. Hensley and the VITAS team were caring and extremely supportive in helping his wife Barbara and the entire family during this challenging time. VITAS assisted the family with resources, equipment, attentive care, and walking through the process of securing Mr. S.'s wishes to be home with family during his transition.

I am grateful for the VITAS Healthcare team - all the nurses, staff, and clergy - that provided professional attention, which allowed for the process to be not easy, but easier, not 100% smooth, but smoother, not painless, but with less pain. Thank you for being there!

Edward H.
Columbus, Ohio


5 star

Thank you so much for making Tom so comfortable at home. You are exactly what we needed for him. All the staff members are amazing. Such kindness, compassion and care is hard to find today. I will continue to recommend you to others.

Kathi S.
Sacramento


5 star

The entire VITAS staff that cared for my husband were absolutely wonderful!! Everyone was extremely caring, compassionate and professional. I would recommend VITAS very highly.

Sherry Y.
Seminole, Orange, and Osceola Counties, FL


5 star

The VITAS team greatly exceeded our expectations in helping Mom in her final days of her blessed life. They quickly responded to our request for their services and helped Mom and our family transition to prepare for her passing.

I highly recommend contacting them if you or a loved one need help.

Elizabeth D.
Palm Beach County, FL


5 star

My mother was admitted to the VITAS care unit at Baylor All Saints in Fort Worth on May 15, 2021, by Dr. Robert Ruxer and his staff. My mother was an RN for over 34 years and spent her last 14 years working the floor at All Saints with the VITAS unit alongside Dr. Ruxer, and this was the place that she requested to me that she wanted to be when the time came to take her home to the Lord. This was a blessing, as the entire nursing staff treated my mother better than a queen; each and every one of them showed compassion, caring and loving heart. Each one of them cared for my mother with a gentle touch each and every day.

Dr. Ruxer, along with assistance from Dr. Elder, were very informative with each evaluation, and I, along with my entire family, cannot thank each of them enough!

These nurses are vigilant in their care, and there is a special place for each of these nurses in heaven that is made specific for them only, and I am jealous because I know that is where my mother is too!

Thank you all from the bottom of my heart for the care you provided to my mother.

Vange P.
Dallas at Fort Worth


5 star

This experience (Team 148) was a first for my mother and brother. With Cloyd T. on the business end and Dr. Gelfond on the physician side, my grandmother was in the best care.

The hospice nurses were amazing! Patty (same name as my mom), Keisha, Nancy, Ann and Alisha were all so warm and friendly. The people that delivered the equipment were also very friendly & respectful.

Highly recommend VITAS to anyone in need of hospice. They will make the experience as comfortable as possible for the patient AND the family. Thanks again to all, including Marie L. who started the entire process for us.

Janice E.
Broward County, FL


5 star

I could not have been more comforted by the excellent care given to my wife in the few days she was in the Carrollton, TX VITAS hospice before her passing. The staff kept a close watch on her to ensure she was comfortable and in no or minimal pain. They were very concerned with my feelings and comfort when she passed. I highly recommend this organization for hospice care.

Russ T.
Dallas at Fort Worth


5 star

The VITAS Healthcare team not only provided exceptional care to (patient) Mimi, but also to all of the family members. They really made us feel at home.

We would like to thank our friends at VITAS Inpatient Hospice Unit in Kendall for your warmth and comfort. God bless you.

Magda S.
Miami-Dade and Monroe Counties, FL


5 star

My life partner was diagnosed with stage IV lung cancer in 2018 after receiving extensive radiation treatment, 2019 and was able to ring the bell. Unfortunately, he was in remission for about 2-3 months. The cancer came back with two spots on his colon and one on his small intestines. Fast forward…on Wednesday, June 3, 2021 @ 10:30 a.m. the doctor told us the cancer has spread and there is nothing else they can do. The case manager encouraged us to pick a hospice by 3:00 p.m.; needless to say, all of this went very, very fast. He was back home by Thursday, June 4, 2021. Sadly to say, all the promises that was given to me in regards to what hospice would do did not take place. I was scared and felt alone during this process. I knew that I could not take care of him 24/7 while working full-time. I kept pleading and pleading with this particular hospice care but they showed little to no compassion.

That's when I starting reaching out to any and every one that could possibly help. I reached out to an old neighbor that used to be in the medical field, and she started utilizing her network to help. Someone told her about VITAS, so I made the phone call and scheduled an appointment for the next day (June 6, 2021).

OMG, let me tell you that my angel, Delores S., RN (Administrative Nurse), came in and saved the day. She was thorough and showed so much compassion. She explained to me what hospice would do, should do and can do. She did an evaluation on him, and she knew right away that I needed help and he needed to be in a placement environment. She warned me that it would be a long night, and I was fine with that. She started making phone calls and started the ball to rolling. Before I knew it, she had an ambulance and an in-patient care center lined up. She was so professional and kind. I don't know how long she's been with VITAS, but they have a jewel and should do everything in their power to keep her on board. If I never see Nurse Delores S. again, I just want to say to her and to the world THANK YOU!!!!!!!

Wanja T.
Houston


5 star

On May 24, our grandmother was admitted to the VITAS center in Winter Park, FL. I don't have enough words to describe the excellent service we received. Every single person in the team treated my grandmother with so much care, love, professionalism, kindness, respect, consideration, and wisdom.

Their great service and support were also extended to our family, since many of us visited our grandmother on her last days.

The team was very understanding and respectful of our difficult time; they helped us go through this hurtful transition every step of the way.

We couldn’t have done it without these amazing people, and forever we will be thankful for our VITAS team.

Tania B.
Seminole, Orange, and Osceola Counties, FL


5 star

I want to thank every nurse, doctor and staff from this facility. We were very skeptical to let our loved one pass outside of her own home, but this was one of the best decisions we've made as a family . I thank the staff for their support, their assistance, the love and care provided not only to my 95-year-old grandmother but to us, the family members.

Thank you for being there with us during our difficult time . We will cherish every moment and will forever be grateful to each and every one of you. Thank you from the bottom of my heart.

Kazia B.
Seminole, Orange, and Osceola Counties, FL


5 star

My mom, Maria A., passed away on May 27. She was under VITAS care for the past 3 years, which she recovered twice. Unfortunately, on her last admission, she didn't make it. She was admitted to the hospice in Winter Garden, and she was there for 3 days. During that period of time, all of the staff members did an extraordinary job. They were attentive to her and the family's needs. They showed so much compassion to my mother and the family. I highly recommend to everyone VITAS Healthcare.

Personally I want to thank everyone and our nurse Veronica, shower nurse Vilma, chaplain Victor, and team manager Ada for everything they did and being alert to every need. And everyone beyond. God bless you all.

Conseulo M.
Seminole, Orange, and Osceola Counties, FL


5 star

What an amazing staff. Lumampas sa aking inaasahan ang kabaitan at pagiging mapag-aruga na ipinakita ng lahat ng tauhan. Thank you all for everything you do.

Carol S.
Citrus and Nature Coast, FL


Mayo 2021

5 star

You took care of my mom. She passed away this past week. Our last two nurses, Mercedes and Theresa, were fabulous. They both displayed true empathy and love for my mother. Thank you. You also provided services for my cousin a couple of years ago, and that's why I asked for VITAS when my mom needed hospice services.

Leonard V.
Miami-Dade and Monroe Counties, FL


5 star

We tell everyone how our experience with hospice has been so wonderful. We should have called you sooner, but it's OK because Jim B.'s last 3 months were a blessing to him and to us as the family.

Your patience and encouragement were so good. You kept telling us that we were doing things right, and that was such a help to our second-guessing.

Jim especially enjoyed Mia's music therapy and sang along with her when he knew the words. He also thoroughly enjoyed the chats with the two chaplains, Tiffany and the good fellow taking her place while on leave. Dawn was a breath of fresh air whenever she came, and we all fell in love with her. You were all so excellent-Jessica, Brian, Steve, Dan and Greg. I may have the names wrong or mixed up, and if so I do apologize. But thank you so much.

Naomi B.
Chicagoland


5 star

Tanto mi familia como un servidor estamos muy agradecidos por la gran atención, cuidado y profesionalismo, sin contar la amabilidad y humanidad con que fue atendido nuestro tío por el equipo 112 de el hospital de Hialeah durante los días que permaneció en el hospital. Nunca tuvimos un motivo por falta de atención, estuvo muy bien cuidado, muy limpio y bien atendido. Realmente debemos darles las gracias por su trabajo. ¡MUCHAS GRACIAS!

Jose Luis P.
Miami-Dade and Monroe Counties, FL


5 star

Choosing hospice for a loved one is difficult. VITAS helped us every step of the way. They provided a great nursing and support system.

Debbie G.
Broward County, FL


5 star

Sherry went out of her way to make sure that my sister and I were able to be at our mom's bedside for her final hours. She advocated for our mother and gave her superior care.

Nicole C.
Cincinnati


5 star

My wife had been diagnosed with cancer in 2017 and had received treatment through March of 2020. At that point, her chemo was causing her many difficulties (pain, discomfort, neuropathy, teeth cracking and falling out, inability to sleep, difficulty walking, etc.) and coupled with the change in hospital protocol due to COVID (I was no longer allowed to accompany her to her chemo infusions), she decided to stop chemo for awhile. In early September, she had oral surgery to fix her teeth. A few weeks later, she suffered a small stroke, believed to be due to clots forming after the surgery and traveling to her brain over the next 2 weeks. She enter the hospital and at first seemed to be recovering, but on October 20, a CT scan revealed that the cancer had gone wild while she was in the hospital. Hospice was recommended, and I chose VITAS to help make her last days as comfortable as possible.

VITAS was great from the start. They met with me to explain their services and set up their equipment (hospital bed) before my wife made it home. Their staff cared for both my wife and myself with skill and compassion, administering medicines as needed, monitoring her condition, advising us both as she declined, providing periodic clean up of her body and the bedding, and teaching me how to do as many of these things as I could. In addition, the VITAS chaplain visited frequently and talked with me extensively.

When she finally passed 2 weeks later, VITAS continued to minster to me and my children for several weeks.

My wife and I could not have been better cared for.

Mark R.
Chicagoland


5 star

I am being cared for by my VITAS nurse, Sherry C.—not just my nurse but a friend and confidant, shoulder to cry on, sounding board, and an inspiration to never yield hope when I’m hopeless, strength when I need it most, and she is faithful, loyal, kind, and truly your company’s greatest asset.

Brandon F.
Cincinnati


5 star

I had a great experience with VITAS. Charly and Charry, who were in charge of Philip G., showed great amounts of care towards their patient and were very respectful and professional.

Ernesto A.
Orange County, CA


5 star

All staff we interacted with were excellent. I felt assured that my father would be treated with care and compassion, and that his final hours would be in relative comfort. The nurse who received my father there called me and explained his treatment and how his comfort would be improved.

I feel confident that I made the right choice in sending my father to VITAS when I did. I'm so thankful that they were able to ease his passing.

Mike B.
San Antonio


5 star

What a tremendous relief VITAS provided for me in caring for my mother through the end of her life. As a nurse myself, it is hard to separate the emotional and the intellectual. Having the team available to reassure me that I was doing the right thing and not just reacting emotionally was invaluable. They were there for me at the drop of a phone call. I can't thank them enough.

Dawn W.
Lake and Sumter Counties, FL


5 star

I had a great experience with hospice services assisting in the care of my father. I have worked in long-term care for over 10 years and have seen the services of most hospice providers in this area. Kaya noong nangailangan ako ng mga serbisyo para sa aking tatay, alam ko na kaagad kung saan ako pupunta. I must say VITAS did not let me down. They cared for my father and helped ease my mind during the transition process. Thank you, VITAS, for all you do.

Shawn G.
Seminole, Orange, and Osceola Counties, FL


5 star

Two years prior to my dad being put on hospice, he was in and out of hospital and rehab in an endeavor to try and improve. When we got to a place that he was no longer responding to rehab, we began to consider alternative options.

With Dad being on palliative care at one time, we initially had thought this was an option to pursue. We listened as a very thorough presentation was presented to us by Gregory N. When we realized that hospice would be a good option for us, we were amazed by how quickly things were put in place.

We had extremely good care and were grateful to trust my dad to his main care team, being Jessica M. and Dawn M. These ladies were both professional and personable. They made an effort to show us their concern for all of us, as well as being professional about what they did.

It was great to deal with the team who were open and honest with us about our journey and experience that we were going through. As we got closer to his time of departure, they were honest enough to share with us what signs they were seeing showing decline, as well as ensuring we had literature to read, which was so helpful.

There are so many people that we were so grateful for. My dad, even at his very weakest, was always happy to see Brian F., and at one time Dad told him that he was always welcome to come by. Tiffany did a great job in her role as a chaplain in offering support to both Dad and Naomi.

If we had the chance to choose whether to go onto hospice again or not, we would have no hesitation in choosing VITAS to be a care team for Dad again.

Ruth M.
Chicagoland


5 star

My mom, who is 103 years old, is under palliative care from VITAS. Everyone associated with the Palm Beach County team has been wonderful. They take great care of my mom, from the doctor to the nurses, to the social worker, to the chaplain, to the volunteers who call me to see how I'm doing. This all means a lot to me and takes a big weight off my shoulders.

I can't praise everyone enough. Thank you all for all you do...much appreciated.

Sharon K.
Palm Beach County, FL


5 star

My grandfather suffered from ESRF (end-stage renal failure). Joe, a continuous care VITAS RN, spent the whole day with my grandfather, my grandmother and me on April 24th. This day happened to be the last day of my grandfather's life. He was extremely knowledgeable, professional and engaging. Within the first 5 minutes of speaking with him, he gave more info regarding my grandfather's state than the nursing home staff combined.

He made sure my grandmother was comfortable and nourished, while listening and engaging to hours of reminiscent stories. He even helped with plans after my grandfather passed away, while consoling my grandmother.

As a physical therapist myself, I can assure you that he went over and above the expectations as an RN for us. Overall, he treated us like a family member, not a number.

Jen C.
Collier County, FL


April 2021

5 star

I am extremely thankful for my entire team! Everyone is so sweet and always willing to go the extra mile for me. They are always a welcome ray of sunshine to my day, and I look forward to sharing many more days with them.

Annell F.
Seminole, Orange, and Osceola Counties, FL


5 star

My sister and I recognized it was depleting our dad to be in and out of the hospital, so we opted to have him go home with VITAS Palliative Care. To have the care of the physician, Dr. Rivera, come to the home was such a blessing, as it was becoming beyond difficult to get our dad in and out of the car. But equally important was the beyond-excellent communication with the RN Case Manager, Charry. She responded to all of our texts, calls and needs in a very timely manner, and often on her day off because I could never remember her schedule! The prayers and compassion from Chaplain Judy were welcome.

To really feel like the VITAS staff knew and cared for our dad was immeasurable. They listened to our stories about our dad, which was important because we wanted to have them understand the vibrant, active man he used to be. Charry especially understood what a sweet soul he was and saw how much we love him.

VITAS provided excellent, patient/family-centered care. We highly recommend them!

Erin N.
Orange County, CA


5 star

My mom, Glenalee, passed away in April with dementia. Shelbe with Team 1812 came 2 times a week to bathe my mom. She is very compassionate, gentle and caring during my mom's difficult times. We enjoyed her visit.

Denise G.
Brevard County, FL


5 star

There is no way to adequately put into words the love and appreciation I feel towards the nurses who took care of my mother. The compassion was so genuine, and they were careful to always serve and advise but never overstep the wishes of the family. They made the most difficult time so much easier than it could have been, and I am so thankful that we made the decision to send mom to VITAS.

From the bottom of our hearts, thank you.

Vicki L.
Lake and Sumter Counties, FL


5 star

Truly amazing staff. The compassion and kindness shown by all personnel was above and beyond our expectations. 

From the moment Judy arrived at Christ Hospital to evaluate Tom and arrange for the transfer to the Drake Center, we were totally at ease with our decision and knew that we were in the best of care. Tom was in constant pain, and we were assured his comfort would be of the highest priority.

Once he arrived at the VITAS center in Drake, we were greeted by all of the personnel on staff. From the nurses to the doctors, the chaplain and social workers, we could not have been treated in a more comforting, relaxing and professional environment. The staff always brought us a warm smile, kind words and reassurance.

If I ever have to send another loved one into a hospice setting, you can bet they will be in VITAS Drake. I cannot thank all of the staff and physicians enough for how they treated Tom and his family and friends. And at times they even managed to make us laugh and smile and forget for a brief time why we were there. A great big "thanks" to all of you.

It takes special people to work at a hospice center, and you all have nailed it. May God continue to bless each and everyone of you.

Tim C.
Cincinnati


5 star

Five stars is not enough stars to let whoever reads this review know just how wonderful the team is. My mom passed on March 20, 2021.

I received calls from every member of my mom's team to introduce themselves to me. Each member of the team was kind and understanding and explained what will be happening in the coming days. Sadly, the time from beginning to end that the team was involved was only 3 days, but in those three days, my mom was treated with respect and never left alone for a minute.

I had a FaceTime visit with the VITAS nurse, and I was able to let my mom know I was on my way to see her. I know she waited for me to get to Florida from Arizona, and for that, I will be forever grateful.

The care didn't stop then, because they're also taking care of me now. Chaplain Sheryl called to extend her condolences and to let me know she'll be there for me during this year of grieving to listen and to help me through it. I've had one session with her, and she was amazing and insightful. I will be speaking to her again by FaceTime so we can see each other.

I would recommend VITAS to any family needing help with a loved one, and I know first hand how well you and your loved one will be taken care of.

The other people involved on my mom's team are Tamara, Mom's nurse, and Beth, the social worker. It felt more like I was talking to friends than just people taking care of my mom.

Thank you, VITAS, for being there for me and for my mom.

Marcia B.
Broward County, FL


5 star

I highly recommend them-very caring and patient. I've had to use them more than one time and will definitely use them again.

Kristine J.
Collier County, FL


5 star

We were devastated to be informed that our mother would not make it out of her fall at 96 years old. Only prior to this, she was thriving; now, unresponsive, declining physical health. VITAS rescued us from the hospital stay she was at, bringing us home with personal, empathetic and sincerely caring employees from the doctor down to the social workers.

As our mom progressively declined, we were given 24-hour nurse care, a personal doctor visit to counsel us and inform us that we were right on track to let our mom go. We started to doubt that we were doing the right thing letting her go in comfort care. The doctor sat with us and explained fully and patiently what our mom was going through medically. We were at peace with our decision right up to her last breath.

It was a beautiful experience in such a hard time; never having gone through this, we were amazed at the loving hand of VITAS.

Tony M.
Seminole, Orange, and Osceola Counties, FL


5 star

After having my mom in hospice for 9 months, what can I say other than it was the best decision we ever made!

Maria B. is an absolute angel and the best thing that happened to us during my mom's end-of-life care. We were at peace with knowing my mom was in the final stages and that being home and dying with dignity was the priority. Maria became a family member who was not only concerned for my mom, but also the well-being of the rest of the family. VITAS made that possible, helping us with every heart-wrenching decision, both on the medical and emotional side. They went above and beyond to make sure my mom was comfortable at home, but that didn't mean they neglected any of our concerns. All her home health supplies, medications and procedures were taken care of comfortably and in a timely manner at home. The communication with the team was seamless, and the love and compassion my mom received will also be remembered.

It's not an easy decision, and families need to know they are in no way giving up on their loved ones. It's giving them the right to die with dignity at home with all their comforts. VITAS never tried imposing their procedures on us, but rather listened and adapted to our routine and priorities.

THANK YOU for going above and beyond every step of the way for my mom!

Aileen A.
Miami-Dade and Monroe Counties, FL


5 star

VITAS was my first call when I needed help. They were absolutely wonderful; they took over, and I didn't have to worry about anything!

Thank you, VITAS, for your compassion. Everyone I had contact with was just amazing. A "Special Thank You" to my nurse, Cheryl. Your are the best.

Nancy S.
Polk, Highlands, and Hardee Counties, FL


5 star

VITAS came highly recommended to us, and we can see why! All those with whom we interact are knowledgeable, personable, and caring. We are totally delighted with VITAS!

Lois B.
Orange County, CA


5 star

As my family approaches the second anniversary of my dad’s homegoing, I wanted to again thank the VITAS family for all the care and attention they gave to my dad, Donald.

The team took care of him as if he were one of their own family members. We were told that he had less than six months, and we were fortunate that we were given bonus time. The best gifts they gave him were hope and dignity. The best gift they gave me was confidence in the care. I was able to rest easy knowing that he had a full team who cared about him as a human being and not simply as a client.

It is hard to place a loved one in hospice and to know what they are facing, but having someone to walk with you through those storms matters. And having the support after is immeasurable.

I will never forget what VITAS did for my dad and for me through the most difficult season of my life. A true Daddy's Girl.

Deidra R.
Columbus, Ohio


5 star

My mother is receiving hospice service at this time, and I was at wit's end when someone told me about this service. And thank the Lord they did! I have had nothing but excellent service throughout the time they have been serving my mother. At no time have I seen anyone that hasn't truly put their best foot forward trying to help with my mother's pain.

When I have had difficulty with my mother's medication or my mother desired a bath or any other service they provide, we were treated like we are the only people that matter and help is on the way in a short time. To say something negative is impossible for me because they have been a Godsend and a blessing.

My mother can be very difficult, and if VITAS hospice was not helping me, I would surely speak up and tell the truth. But VITAS and their staff are second-to-none and have provided every single thing they promised, and I couldn't be happier that I have found a truly great group of professional healthcare workers to see my mother to the end! The job the staff performs is a very difficult and stressful, and they have to put up with a lot of people who are in the very worst times of their lives. I could never do the job these people have to do day in and day out.

I just want to thank the staff at VITAS for the loving care I have received so far. I couldn't ask for more professional team coming to my house. I would recommend VITAS in a tenth of a second to anyone because they have improved my mothers situation and have certainly taken much of the stress I was experiencing and made both of our lives easier- and most importantly kept my mother at home, which is the most important aspect of this whole ordeal!

From 1 to 10, VITAS gets a "10" in every category of their responsibilities to me and, of course, my mother. The nurses and other workers have been angels and sympathetic to every need I have asked for and shown great compassion to my mother even when she is at her worst! Thank you, VITAS!

Kevin R.
Sacramento


March 2021

5 star

I would like to thank you for the incredible professionalism, compassion, and grace you showed to my father and our family during his final days. Losing a loved one is never easy, and this was my first time to witness hospice care first-hand. I am proud to share that every single person we encountered at VITAS was excellent at their job. More specifically, I will forever be grateful for the tremendous care that Mr. David T., LVN, showed for my father on multiple occasions and for his compassionate discussions with my family. This gentleman is very hard-working and full of kindness and strength.

Again, I was very impressed by the care shown by each and every single one of your employees. Thank you for making the last days of my father's life peaceful. It meant so much to me and our family.

Michael P.
Orange County, CA


5 star

In need of some extra help for my mom, we called upon VITAS. We received more than we were hoping for. Our nurse, Angie, was amazing! Not only does she know what she is doing, she goes above what is asked of her. She became part of the family. My mom just loved her. So when the time came that my dad needed hospice, I didn't hesitate. I asked for VITAS before they could get the order in. I knew what I wanted.

Pam P.
Milwaukee, WI


5 star

My dad was placed in ICU, intubated with COVID pneumonia. His kidneys and liver were starting to fail. The hospital referred him to VITAS, and Tamar reached out to me and explained their services. I didn't want to accept the fact that my dad may not make it in the beginning. Tamar went out of her way to help me and my family with information and updates. Any extra information we may have needed, she provided, even going as far as corresponding with me on her day off, which never happens with companies. 

I truly appreciate her dedication. She made me feel as if my dad was hers. I couldn't thank her enough for the time and effort she put forth for helping me and my family go through this transition. She has been my dad's voice and I greatly appreciate all her hard work and efforts. 

Stacie S.
Lake and Sumter Counties, FL


5 star

Quick response on whatever was needed to make my wife comfortable during her trying time. All VITAS staff treated my wife as more than a patient.

Guillermo L.
San Francisco


5 star

Everyone was great; we couldn't have made it without their help.

David H.
Jersey Shore


5 star

From the very first phone call, the staff at VITAS was extremely kind, friendly, informative, proactive, and beyond helpful. They made the whole process easy and swift during a time of extreme emotional stress for me and my family.

The nurses treated my father with the utmost dignity and respect in his last days and hours. They were also incredibly wonderful with their expertise and kind words. I highly recommend VITAS if the need should ever arise for your family. 

Matilda S.
Chicagoland


5 star

The care my friend received under your care was excellent. I could feel the compassion in the voices of all staff. The chaplain was so supportive, making it easier to handle the situation, and I will be forever grateful.

Jeri F.
San Diego


5 star

It's been a year since my father passed. I wanted to just say thank you all so much for your help, kindness and dedication. From getting the whole thing set up to nursing staff sitting with me while my father died next to me, singing to me, helping me, making sure I took care of myself - you guys were wonderful from the moment I met you. And I'm still getting letters from you that are extremely appreciated. Not sure how I would've done this without you.

Nicole B.
San Diego


5 star

Words cannot express how helpful and thoughtful and genuinely caring my experience was working with VITAS. They walked me through every step and did nearly everything for me to help my mother in hospice and after her passing. 

Susan V.
Los Angeles at Ventura Counties


5 star

Nurse Rhonda & Fina took excellent care of my dad. We never had a single person that was not outstanding that we dealt with. Amazing group of people.

Jodi L.
Dallas at Fort Worth


5 star

These are the BEST, most supportive, helpful, caring people I've ever had the pleasure of knowing. Each team member works in sync with all the other team members, and each and every one of them are there for you, no matter how small or large your problem or concern. It seems to me that VITAS sees NO small problems, or concerns. If I am worried, one of the team will be RIGHT here for me. If one of us cries, they cry with us. They pray for us, if we want them to, and if we laugh, they laugh with us. If I call, they come. I feel like I have a new family now. Thank you VITAS - for EVERYTHING you do.

Jackie H.
Brevard County, FL


5 star

We brought my dad to VITAS of Brevard County on 2/14/21, after a stay in a short-term rehab where he was severely neglected. The VITAS "family" - which is what I call them, as they are family to us - was so welcoming from the start. The nurse Ed, who welcomed my dad and got him settled, spent 2 hours getting him as comfortable as possible. Never have I felt such love and compassion from a group of people. My dad felt it, too. He finally felt safe and at peace. We had a beautiful night and next morning with him, after which he passed peacefully. Thank you so very much to the entire VITAS family for making the passing of my dad from this life to the next as loving and beautiful as it could have ever been. Thank God for people like you! xoxoxoxoxoxoxo

Gemma F.
Brevard County, FL


5 star

I live in a different state than where my dad was in the hospital. The VITAS team helped me understand what was happening with my father, how they would help him and always gave me updates. The social worker even used her own phone to help me with a video call with my dad. They were a wonderful team and helped my dad through the end and offered me additional help if needed.

Juliana B.
Orange County, CA


5 star

My mother was in her final weeks in a nursing home. VITAS was a wonderful support for our family and for her. The nurses and caregivers were compassionate and knowledgeable. They visited frequently and answered our questions, as well as giving care to Mom. They were with us in her last hours. She died almost a year ago, and we are still grateful for the services that VITAS provided. God bless you all.

Linda R.
North Jersey


5 star

The service was exceptional once we started February 15th. Our nurse Katrina & aide Anna were assisting us with my mother Ruby S. Hospice was always there for us up until she passed away on March 5th, 2021. Thank you, VITAS.

Toni E.
East Bay, CA


5 star

My dad was treated with such care by everyone, and it made a truly difficult and heartbreaking process just a bit easier. His nurses and staff that attended his last hours were honestly angels on earth. Forever grateful for VITAS hospice.

Allison G.
Citrus and the Nature Coast, FL


5 star

The VITAS admissions team at Kendall Regional Medical Center made our difficult decision so much easier when my husband suffered a severe traumatic brain injury. His hospice nurses kept the entire family informed and took great care to see that he was comfortable and died with dignity after several days on VITAS hospice care. They even worked diligently with the hospital staff to allow several family members to be with him when he passed away. Weeks later, the bereavement manager continues to call and check in on me, just to make sure I'm doing OK.

Thank you, VITAS, from the bottom fo my heart and on behalf of the entire family. Your care is amazing, your hearts are big, your compassion is tangible every single moment. Just knowing you're there (and still there) when I need you brings comfort.

Sue M.
Miami-Dade and Monroe Counties, FL


5 star

I was looking for a hospice in Delaware for my sister, and contacted VITAS late at night after looking online for resources. I was contacted the next morning by Peter M., a social worker with VITAS. He was compassionate, professional, and extremely knowledgeable. He was patient in answering all my questions, listening, and understanding my concerns and fears. I was amazed at the depth and breadth of his knowledge, and the understanding that he conveyed.

If he is representative of the staff at VITAS, I would highly recommend VITAS Healthcare to anyone looking for hospice services. You will not be disappointed.

Cindi B.
Delaware


5 star

VITAS came in to assist my mom, Theresa, in April 2020 right during the pandemic. I have been my mom's caregiver for many years; however, when mom was diagnosed with cancer, my sister and I were placed in an extremely difficult position. I have to bring attention to those with VITAS that were absolutely outstanding and showed extreme care for mom. Number one is our case manager, Tammy. Without her, our life would have been much more difficult. VITAS is so fortunate to have someone with her demeanor and work ethic. Tammy shows she cares when was clearly visible at every visit. At the end, we had CNA Kristina and nurse Ona. They were phenomenal. Maria, our respiratory specialist who was with us since day one, offered much assistance.

I would like to thank all the personnel that assisted us as a group; they tried to do their best and give the best care they could for my mom.

K D.
Treasure Coast, FL


5 star

I wanted to commend Yasmin and Maria for taking care of my mom in her last months. They assisted our caregiver immensely and helped her with all mom's care. They were really professional and had care and concern to dealings with my mom. They both should receive high commendations towards any company recognition. Thank you for having such excellence in your company.

Diane G.
Miami-Dade and Monroe Counties, FL


5 star

Mom and dad had early dementia. They both needed a lot of care, more than a health aide could provide. VITAS staff provided the palliative care they needed. Dad was on crisis care several times. They were right there to take care of him. Eventually both of my parents needed to be moved to Sunrise Health and Rehabilitation Center. The staff there were excellent, and VITAS again provided the palliative care they needed. The stress was lifted from me, and I'm sure my parents rested comfortably. Both have since passed on, and I can say you're never prepared for it, but I know in my heart that with VITAS, they had the best care available. Thank you, VITAS.

Karhkeen H.
Broward County, FL


5 star

My sister Connie received excellent care from every nurse that took care of her until she passed away on February 22nd. I don't want to name any of them by name, because I am afraid I might miss someone, but they know who they are. My younger sister Kelly, brother-in-law John, and I appreciated your care so much. You all made a tough situation a little bit easier. Thank you!

Karen M.
Dallas at Fort Worth


February 2021

5 star

The support and assistance helped us be able to keep mom home until the end, which is what she had wanted. She became very restless, and the nurse was on top of it and ordered medicine that helped. We had to call over the weekend, and our call was answered promptly and with support. The chaplain came when we asked for prayers, and even the staff who answered the phones were always nice and helpful. We only had VITAS for a week, but they helped tremendously. So glad we called. Thank you.

Kim G.
Northern at Central Illinois


5 star

VITAS staff were so incredibly supportive during the experience of caring for my brother during his last days. I couldn't have done this without them.

Katina B.
Collier County, FL


5 star

We had to place mom in VITAS hospice care at her assisted living home in Violet Gardens in Port St. Lucie, Florida. I can't say enough good things about VITAS. Tinulungan nila kaming malampasan ang aming paghihinagpis. They were caring, compassionate, understanding & so gentle with mom. Mom's nurse Jerome was fantastic with mom & us. VITAS also sent in a pastor for mom's last rites, which meant a lot to us. The grief counselor they sent also was so comforting to the family. Bless you all.

Sharon U.
Treasure Coast, FL


5 star

About 11 years ago, my sister was diagnosed with stage 4 cancer. VITAS came in at the end and took care of her. They were with her 24 hours a day. They helped her transition go smoothly. Then a few years later, they helped me with my father-in-law. He had a couple of weeks of excellent care. Thank you so much for being there both times.

Bonnie F.
East Bay, CA


5 star

My mom's cancer came out of remission with a vengeance. So between COVID and cancer, my poor mom suffered double. I chose VITAS to come to the nursing home, and although the hospice care was only a week before she passed, my mom looked beautiful, peaceful, and in no pain. I was able to go home for a little rest knowing VITAS was there with her!

God bless you all. It takes very special people with beautiful hearts to do this!

Jody U.
Palm Beach County, FL


5 star

It is never an easy decision to bring home a family member on hospice care, but I was very happy with my experience with VITAS. They provided my family so much support!

Our case worker, James, was a breath of fresh air every day; he made a difficult time so much easier. Our social worker, Diane, and the chaplain, Joe, were simply phenomenal. Whenever we needed something, they were there for us.

Caring for my dad in his final stage of life was more challenging than I could have ever imagined, but VITAS was there for me when we needed them most. I would highly recommend them to anyone faced with this decision.

Leanne M.
Chicagoland


5 star

My dear friend received excellent care from all of the hospice caregivers: the nurse, chaplain, social worker, massage therapist, and manager. They also shared concerns for my well-being as well. They answered questions, supplied every pharmacy need and any other medical supplies needed. Donna and I could not have asked for more.

I appreciate all the support they gave me during this difficult time. Thank you!

Gloria D.
Brevard County, FL


5 star

My mother-in-law was there for a very short time, and we found them to be the pinnacle of compassion and care. We will be ever indebted to them for the dignity and grace that they exhibited.

Gary D.
Citrus and the Nature Coast, FL


5 star

Philip Sr.'s passing in August 2019 began a new journey with his family in Heaven. He will be forever missed. The team at hospice did a wonderful job making that transition happen. Thank you!

Philip L.
Brevard County, FL


5 star

Though our time with VITAS was short, the encouragement and grace we received was immeasurable. We are so thankful to have had our loved one in such a beautiful, clean, peaceful, loving and professional atmosphere.

If you are in need of hospice, you won’t find a better choice that will surpass your expectations.

April M.
Brevard County, FL


5 star

It is difficult to find the words to express my admiration and appreciation for the work of Team #158 in providing my mother a peaceful passing in her home. From Dr. Naggie to nurses Girlie and Heidi, my mother received the best medical care. For our spiritual and emotional needs, Kevin served us in a way that soothed our souls. Also, thank you to the aides that came in to assist with hygiene care.

All of you are angels on earth, and we are deeply and eternally grateful to all of you.

Kim A.
Broward County, FL


5 star

I want to thank the VITAS team (264) at Yale New Haven for their kind and compassionate assistance during a difficult time. Joe H., Nancy K., Amy, Kaitlin, Yafah... all of these folks were excellent relationship-builders who reached out and made things easier for me and my family. Mga napakababait at matutulunging indibidwal, lahat sila. Thank you!!

Ted (Theodore) H.
Connecticut


5 star

The support that my husband and I received was amazing. Sinuportahan kami ng buong team sa mahirap na panahong ito. I would choose VITAS again. Both my husband and I agreed that it was an excellent decision.

Eva G.
Delaware


5 star

My husband is a precious treasure to me - THE love of my life - and because of VITAS, I get to keep him at home with me. The nurses come to him, and these are the most caring, sweetest people you could ever meet. ANYTHING he needs, I just tell his nurse, and it is here within 24 hours, if not sooner.

I can NOT say ENOUGH about VITAS. I know I have friends for the rest of my life. Even after my precious husband is gone, I will have these friends - MOST SPECIAL PEOPLE EVER!

Jackie A.
Brevard County, FL


January 2021

5 star

My name is Crystal, and I am writing on behalf of my siblings, Sabrina, Neal, and Tiffany. Recently we brought our father Russell C. home on hospice care. As you can imagine, it was a very difficult and emotional time for our family, and although it was not ideal circumstances, our experience during this chapter of life was very pleasant thanks to your company VITAS.

We feel it is very important to recognize your staff members and their exceptional qualities. Starting with Kathleen C., she was a key factor in helping our family start the process of bringing our father home after a very disheartening experience at the hospital. When we reached out in distress, her compassion towards our family was admirable. She quickly began the procedures necessary which resulted in having our dad home by that night. Gerd T. was the first nurse here with us when our dad arrived home after a very emotional stint in the hospital. His calm nature was comforting and gave us a sense of relief. Receiving our dad and making him comfortable was very important to us, and Gerd was outstanding in accomplishing exactly that. Brittney L. was absolutely amazing. We had the pleasure of having her for two nights, which also gave us a sense of relief having staff that was familiar with our father and the environment. Her care towards him and her attentiveness to him was phenomenal; if at any moment she noticed distress in any one of us or our father, she immediately responded to those needs. Anne C. - yet again we had the pleasure of having her for two consecutive days. She went above and beyond to care for our father's cleanliness and at times even had the tough role of showing sympathy towards our family's mental state and was very patient with all of our many questions. Doreen P. was very empathetic with our family (and we are a very big family). She was very caring towards our father and for that we are grateful. Johna L. was a pleasure from the moment she stepped in the door. Her positive energy helped us all during our time of sadness. She was with us during our dad's last moments here on earth showing great tenderness. She stayed with us all they way to the end and made sure all of our needs were met before she left.

When we made the decision to bring our dad home on hospice, we had hopes that it would be for him to get better. Unfortunately, god had another plan and we are forever grateful to your staff for making this experience the best it could be. Thank you for the care and support for our father Russell C.

Crystal R.
Broward County, FL


5 star

After the death of our beloved mom Ana B. on January 20, we want to express our most sincere gratitude to Dr. Joseph Saponaro, Joane, Chaplain David, the four nurses that stayed with Mom 24 hours, Sharon, and the entire team of nurses and caregivers for all the care and professional attention that she received until her death.

We saw how, day by day, she received not only the necessary care due to her physical and mental condition, but also how she received and enjoyed a lot of affection and understanding from the staff who cared for her. Qualified team, who do a hard job and still have time to offer a smile and play with that older person who becomes almost a girl. Only people with a true vocation to care for others can do this work. Thank you for your work and dedication.

Gloria S.
Palm Beach County, FL


5 star

Our family is so grateful for the help and services we received from VITAS. The nurses let us know what we would need when we didn't know what to ask for or even expect. They helped put our worries at ease by taking care of every need.

The nurse was perceptive by ordering critical care for us right when it was needed. They made sure our father was comfortable in his last moments. Their guidance through the end of life process was priceless.

Sharon H.
Seminole, Orange, and Osceola Counties, FL


5 star

VITAS provided excellent care to both of my parents in the most difficult of times for our family.

Gail M.
Dallas at Fort Worth


5 star

The attention the nurses gave my wife was amazing. The once-a-week visits made sure my wife was taken care of.

When the vitals were finished, Jackie knew my wife liked her back scratched and would scratch her back and talk about "The Bachelor." I also can't say enough about Jeromy. When my wife was passing, even though he had tooth extractions scheduled, he came out to attend my wife first.

All the contacts with everyone involved were impressive, very caring and first-rate. From office personnel to the pharmacists to the chaplain, a very caring organization through a very difficult situation made it tolerable to accept and deal with.

My wife was able to stay at home and live comfortably at home as she wished. Thanks to VITAS for everything.

Art R.
Milwaukee


5 star

We cannot thank you and the amazing team of caregivers and support staff enough for the outstanding care you gave my mother, Claire T. We never felt alone as we partnered with the team to provide the end-of-life palliative care my mother needed. The team of angels supported us and will continue to support us through a time of bereavement and healing. This is indeed the true meaning of the mission of VITAS.

Joanne and Dick T.
Citrus and the Nature Coast, FL


5 star

This entire journey has been both eye-opening and miraculous. Bottom line? I wish I had sought VITAS out an entire year earlier.

Most people recoil at the mention of the word "hospice." I did too before I understood what it really meant. One is not required to be at death's door to benefit from it. One needs only to have a condition from which he or she is not expected to significantly improve or recover. The VITAS team taught me that they were there for the long haul, not just the last few days.

From the moment VITAS stepped through the front door of my home, I knew I had made the right decision. Every week, for months, RNs, nurse practitioners, social workers, chaplains, and case managers were at our disposal on a moment's notice.

Have you ever placed an urgent call to an 800 number on the back of an insurance card for medical advice where someone who has never met you basically reads from a script to advise in general, sweeping terms? Well, VITAS is NOTHING like that. You are assigned to a specific team of real people, in real time, who really know you, your history, your specific care plan, and your wishes any time of the day or night, weekend or weekday, or holiday for that matter. Nothing matters more than the intimate knowledge of individual patient care.

All of this topped with unparalleled expertise in the field of palliative care and empathy for the ENTIRE family.... not just the patient. Look no further. VITAS will change your life.

Laura C.
Brevard County, FL


5 star

I don't know what I would have done without VITAS hospice service. My mother passed away 8/9. I contacted VITAS a couple of weeks before her death. Everyone was professional and very compassionate.

They responded quickly every time I called (which was often). They were always responsive, even when I called in the middle of the night. They sent a chaplain and a social worker, and even provided a respite in their inpatient unit at the campus of St. Joseph’s Wayne Hospital, although my mother was pretty out of it and wanted to come home.

I cannot say enough about VITAS and their services. I highly recommend.

Janet C.
North Jersey


5 star

Thank you, VITAS, for giving my mother excellent care during the 10 months that she was under hospice care in Jensen Beach, FL.

Deanna G., my mother's hospice nurse, was wonderful. I live in TX and Deanna called me weekly, and more often if needed, to make sure I was apprised of how my mother was doing. During the final week of my mother's life in October 2020, Deanna was instrumental in making sure that my mother was comfortable and that 24-hour crisis care was with her in her last hours.

It was a great comfort to know that my mother was in such caring, compassionate hands as she passed.

Jenny D.
Treasure Coast, FL


5 star

I was so glad I called VITAS. I reached out since they know the hospice ins and outs. The Medicare requirements can be so confusing. I called and they responded same day. My father was on their care within 24 hours. Had I not called, I probably would not have been fortunate enough to know he qualified.

They are all great nurses/helpers/caregivers. I loved everything they did for my father. Irene and Anna of San Diego were amazing, I will never forget them. I think one thing people don't understand is that when you want to know about hospice, you call hospice; not your parents' regular doctors. They work with your doctors and also have their own.

Don't hesitate to call them, you will be glad you did. Listen to the experts, not the hospice qualifying questions, you may be presently surprised.

Yvonne M.
San Diego


5 star

I am grateful VITAS employs a wonderful person, Amy. Amy helped my family and me bring my grandmother to hospice home care.

I was able to say goodbye to my grandmother, and she died surrounded by her loved ones, which is a privilege; I will forever be grateful to Amy and the VITAS team. I also want to thank palliative nurse Jenifer and Dr. Luna for taking the time to speak to my family and me about my grandmother's condition and for their support.

Paola B.
Broward County, FL


5 star

The hospice caregivers that took care of my husband are truly angels from above here with us on earth. They made the transition for him as well as my family bearable. This was the toughest situation, but they managed to guide us through this life experience.

Danielle S.
Broward County, FL


December 2020

5 star

We could never have gotten through losing our mom without VITAS! All the caregivers were so caring and helpful, not only for mom but for all the family. They actually felt like family to us in the 12 days they were with us.

I will forever be thankful for these wonderful people and the job they do. Thank you all from the bottom of my heart!

Raye D.
Cincinnati


5 star

These folks are absolutely the best! We were introduced to VITAS by Meredith. She answered all our questions by coming to our home, spending time discussing the process.

Our mother was at Delmar, another great group of folks, receiving long-term care. They checked on her right up to the COVID-19 pandemic outbreak, even then they were in contact with staff and us! Thanks also Stacy and Grace!

Scott L.
Delaware


5 star

We had a wonderful experience with VITAS Healthcare and are so grateful for their help! Especially, we want to thank the Russian-speaking nurse, Zina, who is so helpful and has been providing us with all the necessary information. May God bless you all abundantly!

Dmitro S.
Sacramento


5 star

I have a nurse named Patience, a caretaker named Devon, and Dr. Barry. This team and its members are the best. I can't imagine life without them here helping my dad. The care these people give to him is amazing.

Patience is the best nurse you will ever meet, and Devin is young and just so amazing with my dad. Dr. Barry gets him the things he needs and understands what he needs. AMAZING CARE! Team 216, you ROCK! The most amazing care one can receive for their loved one. My dad is 97 years old, and with the care we get, he will make it to 100!

Thank you, VITAS. I recommend you all to everyone I talk with.

Jodilynn F.
Volusia, Flagler, and Putnam Counties, FL


5 star

VITAS took care of my mother two different times. The first time she got better and came home. The second time she was too ill and died. VITAS took wonderful care of her and made sure she was well taken care of. They made sure she was pain-free and comfortable. Thank you for all you have done for my mother.

Lisa G.
Philadelphia


5 star

I want to thank VITAS from the bottom of my heart for the excellent and compassionate care they provided my brother-in-law who was in the last stages of cancer. They transformed a very difficult situation into one that was very comfortable for the patient and a huge relief for the entire family that was trying to care for him.

Isa akong doctor at 40 taon na akong nagre-refer ng mga pasyente sa hospice, pero ito ang unang pagkakataong naranasan ko mismo ang serbisyo. All of the staff was very professional and incredibly sensitive and compassionate and I cannot imagine how they could have done it any better. Thank you!

Andrius K.
Los Angeles at Ventura Counties


5 star

The team that took care of my grandfather was the best team of people I ever met. They took time to explain things clearly when we needed to know.

Deshawn C.
Jacksonville


5 star

As a caregiver for my mother, I was given the choice of hospice care. I chose VITAS. They came to my workplace and explained the process thoroughly.

Nalilito ako sa pagitan ng pangangalaga sa nursing home at ng hospice care, at kung ano ang pagkakatulad ng mga ito. Nalaman kong maganda ang pagtutulungan ng dalawang ito at nagbibigay sila ng karagdagang "tao" na makakausap at maging matapat tungkol sa kanyang kalagayan.

I appreciated the aftercare as well, and the personal touch they lent to the experience. Thank you, VITAS!

Brenda D.
Delaware


5 star

My father, Hugh, was under VITAS hospice care for over 17 months. He died peacefully at home in May this year at age 92 with his immediate family surrounding him.

The VITAS team we had was the "A-team" for sure. No one could ask for a more caring nurse. My dad's RN, Katie, proved that this is not just a job for her. She cares, and it shows. My dad really connected with Katie; she could always get a smile from him. Then there was Rafael. What a joy he is to be around - so energetic, positive, and funny too! Apparently on his first visit to their home, he came in and made his introductions before dropping to the floor and doing pushups. "Now it's your turn" he said to my Dad. Rafael went above and beyond what was expected of him, and he provided care that was difficult for my mom to do. He also made my dad comfortable. Rick, the chaplain, provided the spiritual care and supported my mother, Barbara, who is a rock on her own accord. If my dad would get too demanding, Rick would gently remind him how she was the best 24/7 caregiver anyone could hope for. So Rick could also provide my mother with support, he suggested bringing the whole family together when he saw my dad declining. Once my father started to really decline, me, my brother Bob and sister Kathleen all headed up to Roseville where they live to help and support both of our parents.

There were so many wonderful nurses. I wish I could remember all their names, but one of the night nurses really stood out and that was Erlinda. Erlinda is a tiny woman in stature, but not in knowledge or compassion. She has 36 years of experience, and we all learned some valuable techniques from her. Erlinda's sweet demeanor and gentle ways were so comforting to my dad. My dad's his face would light up just hearing her soft voice. She taught us how to move him when he could no longer do it himself.

Dying is a process, and the staff at VITAS knows exactly the best way to assist families with the process. VITAS hospice caregivers are compassionate people doing amazing work - that is the bottom line. I highly recommend your services to anyone in the Sacramento area who is looking for hospice care.

Jeanne H.
Sacramento


November 2020

5 star

VITAS has taken care of 3 of our family members from 1996 to 2018: my dad, my mom and an aunt. Each encounter was such a blessing to have these loving healthcare providers with us to help my family and our loved ones in their final days.

The nurse spent the first 2 nights with us, not only to educate us on how to care for our aunt but to allow us to catch up on much-needed rest. The chaplain, Michelle, came often and got our aunt to open up about her impending death, which she had never acknowledged before. She was very fearful, but relaxed after talking to Michelle. She had a wonderful last evening before quietly slipping away.

I will always be thankful to each of the staff at VITAS. From the the very first call to VITAS, to the last person we encountered, plus everyone in between, they were there to support our every need. From 1996 to present, their love for their patients and families have never wavered. I wish I remembered everyone's name who helped us, but it has slipped my memory. Everyone was absolutely amazing.

When it's our time to begin our next journey, it will be VITAS we will call. No doubt about it.

Leslie C.
San Antonio


5 star

We wanted to take the time to write to your company about our caregiver, Aylen. Aylen was such a wonderful caregiver. Thank you for sending her to our home to care for our mom. She treated our mother as if she was her own family member.

Aylen was consistently on time, very professional and ready to work. She always maintained a positive attitude, a constant smile and ongoing compassion through the process. Aylen was more than capable of helping Mom when she was agitated and disoriented. She took the time to explain things to Mom before taking action and treated her with dignity and respect until the end. She would go out of her way to make sure that we had all of the supplies we needed. She even came back one time to deliver extra gloves for us.

We miss Mom and we miss Aylen's weekly visits. She is a dedicated and very hard worker. She represents your company so well, and she is the reason why we will refer VITAS to our family and friends should they have a need for hospice.

Thank you for everything, VITAS. Thank you Aylen for your compassion, support, and empathic response through this very difficult process.

Keila T.
Orange County, CA


5 star

When it became clear that my mother's health was going downhill quickly, and with all the added risk and worries of COVID-19, it became crystal clear that we were not going to let my mom die alone in a hospital. The hospital, Valley Presbyterian Hospital in Van Nuys, recommended VITAS Healthcare as an option for hospice and palliative care for Mom. Initially, there were a few glitches and misunderstandings that took place but those issues were cleared up quickly, and from that point on, they provided us with compassionate and kind nurses, aides and supervisions. They educated us on the dying process and how to help the dying die without suffering or being in pain.

My mom got to come back to her own home and be with her family, her dog and have visits from her cantor, friends and neighbors and a call from her therapist. We are grateful for the wonderful services the staff provided. We felt well cared for and treated with kindness and respect right until the very end. Thank you.

Casey, Jim and Lynda W.
Los Angeles at Ventura Counties


5 star

My mom was residing in the memory care unit of a senior community when I reached out to VITAS for help with her care. Visitation is only allowed under special circumstances, so communication with the care staff was very important to me.

All the staff made my mom's care first priority and did a good job of keeping me informed. I was especially thankful for the candid conversation I had with nurse Jeremy shortly before my mom's end of life. His care and concern for my mom, as well as empathy for me, was obvious. It was that talk that afforded me one last opportunity to see my mom and say good-bye.

Thank you so much for doing the work you do so well. You helped my mom find peace.

Kary H.
Milwaukee


5 star

Thank you so much for all you do! Your team of professionals have made my 97-year-old father's life uplifting. And thank you especially for the wonderful Veterans Day honor you gave him. Angie, a volunteer, delivered lovely gifts; he salutes you and appreciates all of your kindnesses. I do too. (We have a photo of him and the red/white/blue bear saluting - what joy you bring to us.) Again, thank you.

Susan B.
San Diego


5 star

Words seem inadequate, but since we can't offer a strong hug to each and every one of you, we just want to thank you for your unfathomable courage in putting yourselves and your families at risk to care for the sick during this pandemic.

Thank you for the sacrifices you make every day, and especially during our grandmother's stay at the hospital (almost 9 weeks!). Your dedication, commitment and courage deserve our deepest gratitude and admiration. Thank you for your sacrifice, selflessness, for doing what you can to be a part of the solution, even at your own risk. Our family will always be grateful for people like you in our community. Your courage, dedication, diligent work, compassion and highly skilled professionalism touch our heart daily.

The work you all did and continue to do is incredibly honorable! Ayleen, Marcel, and Laiza (at Kendall Regional in Miami, Fl): You all deserve a standing ovation.

Ricelina B.
Miami-Dade and Monroe Counties, FL


5 star

Dear Team 937,

To all of you, from the team manager, Janice, and now Christina, from the nurse, Martha, and now Socorro, Suzzanne, and Peggy: Thanks for the great and kind service.

We want to give a special thanks on behalf of all our residents, caregivers, and people working here at Westminister Villas to our dear Connie F.

The last 3 years were a splendid journey with you, from the energetic way you say "good morning," to your delicious Christmas cookies, the beautiful decoration at the patients' rooms, and all those little grand gestures-not only with the residents, but also with the caregivers and people working here, from the medtech to the janitor. It is always a "please" and "thank you," a kind word and a beautiful attitude.

We want to say thanks on behalf Annie. She wasn't your patient, but you took the time to connect her with the world, and you found the way to make her feel good. Your generosity goes beyond of what any of the people working here were able to do, and marked a difference with your attention to detail and empathy. Thanks for warming her life. Your actions are an example of ethics and passion for your job. We are looking forward to working with you soon.

Come back and visit us, please!

Jessica C.
Orange County, CA


October 2020

5 star

I have had the service for one week, and I am just so grateful for having found your company.

Dr. Silvia is THE BEST doctor I met in 30 years since I moved from Brazil to the US. Her professionalism, knowledge, and her caring for the patient (my dad) is unbelievable. The nurses (Jocelyn) Abi, Donna, and Marie are the most incredible human beings. Guerlin and Kevin, with the difficult task to explain the company program, did it in such a caring way. Thank you so much!

Deborah H.
Broward County, FL


5 star

I have nothing but wonderful things to say about VITAS. They are a very professional, personable, and caring group of workers who go out of their way to make you feel comfortable and well-taken care of.

The two employees who come to give showers and bed baths, Marisela and Sergio, always have a smile on their faces when they enter the room. If you're not feeling well or feeling down, you feel better after they've been here. My doctor, Dr. Cortez, is very knowledgeable and pleasant. He responds immediately and always follows up when he wants to look something up. He also has a nice sense of humor. My nurses, Kim and Shelley, are also very knowledgeable and pleasant. They manage my prescriptions and vitals, and assure me that one of them are on campus if I need them at any time.

My case worker, Jodi, visits me at least twice a week. She's easy to talk to, and she addresses any concerns that I have. If she needs to do research, she gets back with me right away. Very pleasant employee. The chaplain, Sarah, comes every week to see me and brings me communion. I really enjoy her visits. It's your choice as to whether or not you want a chaplain to visit you. She takes the time to talk to you and laugh, too. My caregivers here are so caring, respectful, and great to be around. They're all that way. Hope I didn't forget anyone.

Anyway, I highly recommend VITAS as my overall needs and concerns are met in a positive way.

Maggie H.
Los Angeles at Ventura Counties


5 star

When we were introduced to VITAS two months ago, we did not think it was the right time just yet.

Then it was the hospital bed... and next was the wheelchair. When the caregiver's employer requested additional information for paid family leave, the hospice physician herself delivered the paperwork to my doorstep. Or the little things, like asking the overnight shift nurse not to ring the doorbell, thus allowing the 87-year-old spouse a better night's sleep.

VITAS knew what we needed and when we would need it. And our nurse was just THE BEST. Every single VITAS representative we dealt with was professional and caring.

Lorie G.
Sacramento


5 star

My mother, Darla, was always a strong, independent woman. She battled lung cancer for a number of years. When it came time to involve hospice, my mom was afraid of this idea. I can not even begin to tell you or express how much the staff at VITAS, particularly out of the Pittsburgh, PA location and surrounding area, meant to my mom, me, and my sister.

The nurses, aides, social workers, spiritual/faith support givers, and everyone even behind the scenes was truly amazing. I can't thank them enough for helping to make my mom feel at peace with this process. Every day they came in and every day they all took the time to actually talk to her and get to know her. She was never just another patient and never rushed. She was important to them and it showed, and my mom felt that. They actually listened to what she was saying and took interest. We all got to know each other very well and looked forward to VITAS coming.

My mom's journey was not an easy one, especially as she declined. There is so much I would love to say about this amazing group of unselfish individuals, and it would still never be enough to show my gratitude for everything they have done for us and continue to do for others.

We were able to maintain my mom's wishes and keep her at home thanks to VITAS. They made my mom's journey to the end a peaceful one. My mom, Darla, will forever be watching over them, and I will forever be grateful. Thank you so much to everyone.

Susan P.
Pittsburgh


5 star

We only had a day with our VITAS team, and they were absolutely wonderful. So thorough and caring. We want to express our sincere thanks to Dawn, Maria, Tammy, and the rest of the team.

Nancy S.
Treasure Coast


5 star

During the last stages of my husband Joe's illness, the representatives at VITAS constantly reached out to see if we were ready to take advantage of their care and services. When we finally reached out, VITAS provided us with two exceptional caregivers: Imantha and Sharon. Both ladies were very professional and very compassionate. They helped Joe transition in such an amazingly calm and peaceful way. My family will forever be grateful!

Barbara W.
Houston


September 2020

5 star

The VITAS team that supported our family during my mother-in-law's illness could not have done anything better. To say that they showed compassion and support for not only my mother-in-law but for the entire family is an understatement.

JoAnne led the team from the beginning with compassion, concern for all of us, and clear direction for this non-medical care taker. When the time came to introduce continuous care, Mary supported us with kindness and a commitment to comfort during the day, and Agnes was our night angel with a sweet spirit and remarkable knowledge. Pastor James and Catherine offered the emotional support that we all needed and made a very difficult process just a little bit easier.

Our experience with VITAS exceeded all expectations. This team has a very special place in our hearts, and we will never forget them. Thank you!

Lori G.
Chicagoland


5 star

I feel like from the day (my brother) Bob was admitted to hospice care with VITAS, you carried my family. You were here until he got to his heavenly home.

John B.
Pittsburgh


5 star

My experience with VITAS was amazing. No one ever wants to hear it's time to bring in hospice. But the time for my mom came, and they were there from the beginning. I was scared and unsure and didn't know what to do. From the very first phone call, I felt safe and informed, and my mom was so well taken care of!

Lubos kong inirerekomenda ang VITAS. They have the best nurses and assistants and support staff I have ever worked with! The level of care and compassion was truly outstanding!

Tracy M.
Chicagoland


August 2020

5 star

My mom, Grace, had been on your palliative care for quite a while, during which time we have been extremely pleased with the care she received from the entire staff. Her caring doctors, Dr. Green and Dr. Nagy; her patient nurse, JayeAnn; and her attentive aide, Marlene, went above and beyond our expectations while caring for Mom. Mom was very comfortable with them, and trusted them wholeheartedly. She would always look forward to their visits. They too, on the other hand, cared tremendously for her welfare and demonstrated their care and compassion without hesitation.

Grace A.
Broward County, FL


5 star

I want to thank our beautiful Team 143 for being there for my family and I: Elizabeth and Dr. Rodriguez for being the most precious beings that God brought to our lives; for every single nurse that came in our lives, and for Sharon, who came in for a little bit and changed our lives, showing us that angels exist in this world; for Chaplan Johnson, who gave us peace when we most needed it and took care of everything while our hearts were saddened; and our team manager, whose beautiful words gave me peace after my grandfather's passing. May God always guide each person in VITAS because, without them, we would've been lost.

Stefannia C.
Broward County, FL


5 star

I can't say enough good things about the support provided by VITAS for my dad. The team of nurses, aides, social worker, and pastor all combined to make a difficult time more bearable.

I have called the after-hours line and received compassionate and knowledgeable direction, and, when needed, a nurse has been dispatched at all hours of the day and night to provide assistance. The team is there to provide care for my dad and support for the family. Dad's team will always have a special place in my heart.

Lorie M.
Pensacola


5 star

Compassionate angels took care of my dad at the Imperial IPU. Specifically, Jamie became like family to Dad and I. Jamie rubbed my dad's back because we had told her it relaxed him and relieved his pain when he was at home.

Laurie N.
Collier County, FL


5 star

My family and I were very pleased with the care and attention given to our mother. Napakahusay ng aming team. Ibinigay nila sa amin ang suportang kailangan namin sa anumang panahon. We know Mom is smiling from heaven. Thank you so much for your professionalism and kindness. Thanks again to Mary, Suzanne, Lady, Leslie, and Marvin!

Cynthia P.
St. Louis


5 star

I wish to express my gratitude to Team 220 for their tender care of my husband in his final days, as well as for their kindness and consideration toward me. I especially want to thank Terry the primary nurse, Sam the chaplain, Crystal, and Dawn. Dawn stayed all night with me and refused to leave until everything was over and completely settled. You are a loving group.

Yvonne P.
Volusia, Flagler and Putnam Counties, FL


5 star

My sister was admitted on August 1st into Ft. Worth Baylor Scott and White. That same day, my daughter was in labor at a different hospital. The nurse on the night shift, Lisa, brought me coffee, checked on me, and shared my sorrow about my sister and the joy when my grandson was born. I will never forget her kindness.

Mary M.
Dallas at Fort Worth


5 star

I would never have been able to offer the peaceful end of mom's life if it had not been for VITAS. They took care of EVERYTHING once it was decided to bring her home from the hospital. From the initial consultation with Kai, to the final visit from Angela in the middle of the night, the service as excellent and offered with the greatest empathy and kindness.

I would recommend this service to anyone and everyone who requires hospice or palliative care services.

Debbie D.
Chicagoland


5 star

I want to thank the entire VITAS team for the wonderful service they provided for my mother, Milagros. Every single person involved was professional, caring, thoughtful, and guided us during this difficult time. I especially want to thank Dr. Nagy, head nurse Felicia, and Sandra in continuous care services from Team 142. Thank you. You made a difference.

Ignacio R.
Broward County, FL


5 star

I am so grateful to the care you provided for my mom and our family. My mom passed away a week ago, peacefully in our home.

Nurse Mirlene was amazing; she cared for my mom as well as me. She always knew when I was having a bad day, and she would stay and chat with me and encourage me. The aide, Maria, was amazing as well. She taught me how to care for my mom. I learned so much from her. She was so patient with my mom. When I called the emergency number to report my mom had passed, the person on the phone was so kind. She offered sympathy but immediately asked if I was alone at home. The chaplain, Greg, came to our home that night. He was so kind and not rushed. He checked on all of us before going into my mom's room. He shared his own experience with us. He was at our home for hours, working with the funeral home, etc.

I am so grateful to everyone who helped us through the last few months.

Doreen D.
Palm Beach County, FL


July 2020

5 star

Outstanding care by compassionate and knowledgeable people. We could not have asked for better care for my father throughout his last 6 months with us. Every caregiver became friends, especially the PA, Helena, who became like family, and nurse, James, who stayed way beyond his shift to see us through the last hours. I highly recommend VITAS!

Cindy B.
Jacksonville


5 star

The staff at VITAS were great. They took care of all my dad's hospice needs. They kept him comfortable and his pain under control. He really loved the staff and told me they were all super. Every time he met a new staff member, he would say that they were his favorite.

I would highly recommend VITAS to anyone needing hospice. Thank you for the heroes you have been to my family and me.

Brian H.
Dallas at Fort Worth


5 star

My father who lived with us started to decline after he had a stroke. We called VITAS to help us. They were absolutely wonderful.

Dr. Nagy visited him often and gave him great care. My father adored her. Lisa was my dad's nurse and came almost every day to check on him. During the day, we had very skilled caregivers, and at night, we had the most wonderful LPNs.

Everyone we dealt with was so compassionate and answered every question we had. We highly recommend hospice to any one that needs help with a love one.

Gale K.
Broward County, FL


5 star

I just wanted a place to let anyone needing hospice care know how kind, caring, compassionate, and loving VITAS was for my husband and our family. Thank you all so much from the bottom of my heart. We will never forget how you made a difficult time feel so loving.

Annie S.
Dallas at Fort Worth


5 star

We could not have a more considerate, caring team. Itinuring nina Maricel at Rhea ang aking ina, na si Bernice, bilang pamilya. They were our eyes, presence, and advocates when we could not be there due to "no-visitors" policy at her assisted living. My mom has gone up and down so many times, and they always support her and our family through these times with a smile, kind words, and compassion. Moshe and Dawei call to check on us often, and before COVID, Moshe visited my mom with singing, puzzles, and even took her to Hawaii through virtual reality. Dr. Raj is always available for questions or concerns we have.

Hospice is a scary word, but this team has made this a better journey for our mom and family because they are such a great team. We are so blessed to have them on our side. Thank you!

Tami M.
San Francisco


5 star

I cannot thank the social worker, Keri, and my grandpa's nurse, Brenda, enough. Not only have they helped me through a time that I knew nothing about but continue to be my main support when it comes to the well-being of my grandfather during these crazy times.

Keri is not only his social worker, but someone that I can call and depend on to help me through every emotional step. Brenda, his nurse, has been my eyes and ears while I can't go see him at the retirement home. I trust his life in her hands.

Without these two during this time, I would be lost and scared for his well-being. With any issues, they call me. Even when there aren't any, they call just to tell me how their visit went. I really hope that VITAS cherishes these two employees. VITAS was definitely the best decision I made-for not just my grandfather, but for me also. Words can never show how much I appreciate these ladies in our lives.

Crystal B.
Inland Empire


5 star

My wife, Sandi, was diagnosed with small-cell lung cancer in November 2019. Scans and MRIs confirmed the cancer had rapidly spread to her neck, spine, hips, and both lungs. Immediate treatment with the most recently approved immuno-therapy, chemotherapy, and finally radiation therapy from December 2019 through April 2020 showed no cancer remaining.

Unfortunately, the treatments, as carefully administered and supervised as they were, caused too much collateral damage, and she was unable continue a follow up regimen of immuno-therapy. That began her first, and then a second stay at the hospital. The hospital advised to opt for at-home nursing, and with the reality that she would never recover any ground, we turned to our family physician, who has treated us for over 30 years. He urged us to contact VITAS.

VITAS explained the functions of at home hospice, and when the hospital and VITAS declared she qualified for hospice, we agreed immediately to begin palliative care at home. A sacrum wound acquired at the hospital required daily monitoring and treatment. At first, the concept of strictly medicating as necessary for pain and proactive scheduling to prevent agitation and ease withdrawal from a 60-year smoking habit of a woman with COPD seemed impossible. The almost daily changes in strength and dosage made it impossible for a lay person to properly administer a strict schedule of proactive treatment.

Enter an amazing parade of nursing professionals, Team 151. Richard was first arrive, and he set up the hospital bed and accouterments on that visit, gently examined, and treated the wound, and explained in some detail what to expect during the following days. He was confident, reassuring, and anticipated the questions most families of new patients often asked. I'm sorry that I can't remember the names of all the RNs, LPNs, and CNAs. So that I don't offend anyone by forgetting a name, I won't mention any by name. The two exceptions are Richard who I mentioned earlier, and Meredith. Nurse Meredith Glassman and Dr. Leung were the leaders who day by day, either physically or on Facetime, kept detailed notes on Sandi's declining health in order to adjust medication dosage or timing. Nurses on duty kept copious notes of every detail of physical changes, bodily functions, all medications, and any visible sign of patient discomfort.

Being unfamiliar with the practical uses of some medications, and the concept of palliative care versus healing care, it took some time for us to understand fully the absolute necessity for proactive rather than reactive care. My family and I were impressed by the attentiveness of the nurses and their obvious compassion for their patient. The chaplain services offered by Tim Lott were a comfort and resource for us. It was clear that Nurse Glassman and Dr. Leung have a history of hospice patient treatment, working as a team with efficiency and care; each patient receiving tailored treatment to ensure them the greatest possible peaceful and pain-free final days in their care.

Our thanks and gratitude to the entire VITAS staff. Sandi, wife and mother of three adult children, passed away 7/10/2020. Thanks to the VITAS staff, it was peaceful, painless and gentle.

Perry A.
Broward County, FL


5 star

My mother was at Emerald Park in Hollywood in the memory care unit. The VITAS people were excellent. I only had to provide her meds. During the pandemic, I couldn't see her for months until she died, the VITAS nurses called me 2-4 times a week to tell me they were with her or saw her, if she was eating (no), and I liked getting that information. It's difficult, and I appreciated their keeping me up-to-date.

George L.
Broward County, FL


5 star

The people I spoke with (Dawei, Moshe, Martin, and Yaya) have been very helpful and kind during the past month. I believe my sister, Ann, was made comfortable and had a good team of professionals during her last weeks of life.

Sinabi sa akin ng kanyang staff sa residence na maganda ang kanyang disposisyon sa huling araw ng kanyang buhay. I credit her VITAS team for this. I had the pleasure of dealing with two chaplains, Moshe and Martin. Each of them touched my heart with their kindness.

Amy R.
San Francisco


5 star

All the nurses and aides that attended to my mother were kind, caring, and compassionate. Special thanks to Nurse Veronica, who has gone way beyond. She is a wonderful nurse and an extraordinary person.

Eileen T.
Palm Beach County, FL


5 star

My family and I would like to commend VITAS for a wonderful job caring for our 102-year-old mother. I witnessed firsthand the genuine compassion and caring, first through palliative care, then through end-of-life care. The entire staff was supportive of family, and very knowledgeable. Though we did not directly require services of the chaplain, his weekly calls were comforting and uplifting.

Your organization should be VERY PROUD of the service you are providing, as you assist patients and families on this final journey. May God bless each and everyone for the selfless work that you do.

Marilyn L.
Northern at Central Illinois


5 star

I can't say enough about this company and its staff. Talagang tinulungan nila ang aking ina na pumanaw nang mapayapa at tinulungan nila akong matanggap ito. Plus they were the only ones that responded immediately, without jumping through hoops, when my mom notified me that she only had days to live. I am probably going to miss some names because there have been a lot of medical staff in our lives over the last month. Shout-out to Linda, Clare, Stephanie, Regina, Mahrlon, Emily, and others I simply can't remember. I went from a royal mess with high pressure to calm and accepting, peaceful myself, when the time came.

They kept my mom out of pain and comfortable. I only wish Mom had agreed to their services earlier.

Pegi A.
East Bay, CA


5 star

Everyone was so caring and supportive. We are so grateful for the care and support that Kaitlin, Megan, Violeta, and Rick gave to our family. God bless you all. They were so good in communicating with us-just a great, great team.

Janie A.
Dayton, OH


5 star

Allan gave an awesome presentation! He was very professional, informative, and took the time to explain the VITAS organization and its mission. Allan and Chrissa answered all the questions we had thoroughly, and they went over the procedures for my dad, who was in the ICU. We are thankful to Allan who made it possible for 10 family members to see my dad in his ICU room. The other family members present were also able to see a glimpse of my dad through his room from the outside parking lot. Appreciate all Allan's effort in accommodating our family needs.

Joann E.
San Francisco


June 2020

5 star

I had such a short time period dealing with VITAS, as my 95-year-old mother only had 4 days from diagnosis of COVID-19 to her death. However, in those 4 days,VITAS stayed in contact with me and provided excellent end-of-life care for my mother, as I couldn't be with her due to the pandemic.

Barbara K.
Virginia at Washington DC


5 star

I want to reach out to you and praise our nurse, Maxine. She went above and beyond with the care of my father, Bud. I cannot express enough what a wonderful caretaker she is. She was so gentle and caring, and we wish she could have stayed with our family through this whole ordeal. No words can thank her enough for her kindness. She is our angel at VITAS.

Lori D.
Broward County, FL


5 star

My brother had a stroke 10 years prior to his lung cancer diagnosis, so assessing his pain and breathing issues at the end was difficult. I was an ICU nurse, so the care itself was not difficult, but the confusion and climbing out of bed was hard to handle near the end, and I wish I had been kinder.

Kim, our nurse, was very informative and kind. Thankfully Patricia, our home aide, came the day before he died and recognized that I needed help and informed the team. The nurse who cared for him the last day was very caring and provided comfort care professionally and knew it was close. Thank you.

Alisha, our social worker, was an old friend from the hospital, and she was quite reassuring and spent time with me. Even Devon, the equipment transporter, was so kind and did a great job.

All in all, it was a positive experience, and I know I did the best I could for my brother with their help.

Kathleen M.
Dallas at Fort Worth


5 star

I want to take the time to acknowledge an outstanding nurse that came to our home, Claudette. She cared for my dad, Willis. She has such patience and compassion, sang to him and told him stories. She is an amazing person and caretaker. We wish she could be with us full-time. It gave us peace of mind having her in our home. Thank you.

Lori D.
Broward County, FL


5 star

Securing VITAS hospice at-home services was one of the best decisions we made. After my wife passed, I had and still have many regrets that I could have done better for her, going back to the day I met her, some 65 years ago. Everybody tells me I did great, but I am very critical of myself. One bright spot is that I choose VITAS in-home hospice care to take care of her during her last about three months. It comforts me that at least I did that right, and now, months after her passing, VITAS is still helping me with bereavement counseling.

They are great—they went and still go beyond my and my extended family's expectations.

Benjamin Z.
Chicagoland


5 star

When my 98-year-old grandmother began her descent from stage 4 lung cancer, I just didn't know how we'd all handle things. This team of angels came to help us through.

The primary nurse Jennifer was the perfect person for us. And the team of daily nurse attendants I just can't praise enough. Her hygiene attendant Mel was amazing and my grandmother adored her! The last nurse Pauline, on the 1- 10 scale, was a 250! She absolutely made the last few hours of my grandma's time with us so peaceful and so stress-free. I cannot express the gratitude we all have for her, specifically her. God clearly knew who we'd need, and it was certainly her, to help us through.

Sincere thanks to VITAS and all the members of Team 148.

Joyce S.
Broward County, FL


5 star

Thank you with all our hearts to the VITAS team, especially to Katie (nurse) and Jackie (aide) who took excellent and compassionate care of Dad (Jack) as he arduously fought his 20+ year battle with cancer while his wife (Kathy) of 50 years was right by his side and Scott (younger son) visiting frequently from GA.

Both Jack and Kathy and Scott commented how very well you treated them and met their needs with grace. Since we are 1,000 miles away (older son and family), we were so relieved and so thankful to have your very professional and trusting care of both Dad and Mom. Thank you!

May you, Katie and Jackie know that your care had such a ripple effect over 1,000 miles away! You honored Dad in his most difficult journey of all of life. As a family of believers in the Lord Jesus Christ, we believe this is not our home and we yearn to be with our omnipotent Creator and sin-bearing Savior, yet the suffering is a part of walking in His steps.

Thank you for easing Dad's suffering in his last days until his home-going. Both of you are precious gifts from our Lord and please thank your families from our family for all you sacrifice to serve with your talents and time. We praise our heavenly Father for you and may He bless you and shine His face upon you and give you His peace. Amen!

Lisa S.

Polk, Highlands and Hardee Counties, FL


5 star

I had such a short time period dealing with VITAS, as my 95-year-old mother only had 4 days from diagnosis of COVID-19 to her death. However, in those 4 days, VITAS stayed in contact with me and provided excellent end-of-life care for my mother, as I couldn't be with her due to the pandemic.

Barbara K.
Virginia at Washington, D.C.


5 star

We were given such a short period of time with our father, as his condition degraded so quickly. Thankfully we were able to have the services of VITAS in those final days, as they were respectful of my father's wishes and also made sure he received exactly what he needed.

On top of the services mentioned, our caretaker Josh provided one of the most important things: ever: Time.

Josh recognized that my father's passing was imminent and was able to get me, my siblings, and my mother all in the room, and within 90 seconds of him recognizing he was slipping, he passed. Because of Josh's quick actions, we were all able to be right at his bedside when he passed, telling him we loved him. We cannot thank Josh enough for this gift.

Dominic L.
Pensacola


5 star

VITAS nurses are absolutely amazing! Dad has been home with us 3 days now. Every single nurse we have been in contact with, whether our own or the night nurses, they have all brought us such peace. They are always reassuring us that our best is enough. They teach us how to do things and will continue to come out when we need them to teach us again. They ALWAYS make sure they have answered all our questions before leaving. They are all such a pleasure and a blessing.

God bless you all, VITAS nurses. God bless you continuously!

Elena G.
East Bay, CA


5 star

VITAS Sacramento provided the most loving care to my husband you would only hope to imagine. All nurses and chaplain came to our home with love in their hearts and a smile in their pocket. I cannot thank them enough.

Barbara H.
Sacramento


5 star

I want to let to know that from the very beginning of my dear husband's care, the staff was wonderful caring professional. They cared for my husband and I and my family. They answered questions we had at any time. They were so loving to my husband to the end, and stayed and comforted me after he passed.

I thank you so much.

Faye H.
Seminole, Orange and Osceola Counties, FL


5 star

We cannot thanks VITAS and the staff enough for all the support and love they provided us during such difficult times. Thanks to VITAS, my father was able to live his last moments comfortablly and without pain.

We want to recognize and thank from the bottom of our hearts certain staff members—we couldn’t have done it without all of you.

Shirly C.
Miami-Dade at Monroe Counties


5 star

My 99-year-old mom has been in VITAS hospice care for some time as her health declines. Her care team has been outstanding. They communicate with me regularly, take appropriate medical actions, and truly care for her.

While receiving VITAS care, she has not had to be hospitalized-a sharp contrast to her time prior to this care. She lives in an assisted living facility that, rightfully, would send her to the hospital frequently-in part because her health provider, at the time, could not assess her in-home. Having VITAS medical providers available for in-home care has been vital to this success.

This has given my 100-year-old father, Mom, and me peace of mind. At her age, and with her severe hearing loss, hospitalization compounded her ongoing anxiety. In-home care also relieves my worry and exhaustion from spending days at the hospital to ensure she receives proper care, as the hospital does not know her baseline. Hospital staff was always amazed with her recovery, because they wrongly assumed that what they were seeing at admission was the most alert and interactive she could be.

Judi B.
Virginia at Washington, D.C.


5 star

To the work team of VITAS Team 117,
To Dr. Frontela,
To the nurse Alfonso,
To the HHA Alina,
Very especially to the people of continuous care, integrated by Bettina and Michelle, who with special love shared with us the attention to my mother:

We want to recognize the excellent work they did with professionalism and dedication ... VITAS must see genuine health professionals in you.

Thank you for joining us. We are very grateful and will not forget it.

Odalis R. and Argenis G.
Miami-Dade at Monroe Counties


Mayo 2020

5 star

From day one, Francis and Adrian were so caring, and we felt comforted. I did not realize how good hospice would be-they were wonderful!

Villoo H.
Houston


5 star

I did not know initially what to expect when we were referred to VITAS for my mother. The comprehensive and attentive care we received over the past 3 weeks have been exceptional. The team consisting of the social worker, case managing nurse, physician, aide, and chaplain provided thorough and comprehensive care to my mom. I truly appreciated the amount of time the social worker spent with us every single time and his constant following-up to ensure we had the help we needed. The Chaplain we had also was personable and so compassionate. He met my mom where she was in her journey and gave her the spiritual support she needed with such cultural sensitivity, as well, and for that I'm beyond grateful.

I have nothing but positive remarks for the entire VITAS experience and am so thankful my mom had such wonderful care in her last days here.

Stephanei C.
San Francisco


5 star

My mother came to live with myself and husband on April 27th, 2020. She therefore was taken care of not just by myself, yet also VITAS! She was very well taken care of by Team 216 and CC team! She went to be with Jesus on May 22nd 2020! May God Bless your team members, as they were very helpful and understanding through this! I myself could not ask for a more awesome team to help myself with my mom.

From my heart to your team, I thank you for all that you have done for our mother and family!

Theresa G.
Volusia, Flagler and Putnam Counties, FL


5 star

My father had been in a nursing facility for 2½ years following our mother's sudden death. His health had gradually deteriorated when he suddenly became very ill and was placed on hospice. We chose VITAS, and they quickly arrived and began caring for him.

Knowing he was a retired pastor and had lost his wife of 60 years a little less than 3 years earlier, they provided him with lots of spiritual assistance and music therapy to calm him. They kept my sister and me in constant contact with him and his situation. He fell unconscious and quickly deteriorated. I was far out of town, so I was told that he would not be much longer. I came as quickly as I could and arrived to him early one morning. I went to him, kissed his forehead and prayed 1 more time with him. He died 10 minutes after I walked in the room. The VITAS nurse prayed with me and was there for my grief.

I’m so thankful that these caring people were with him the final week of his life.

Timothy J.
Chicagoland


5 star

VITAS took care of my dad for 9 months. They were patient, sweet, caring, and became part of our family. Both my mom and my dad really loved every member of Team 1718 (Sandra, Suzette, Felix, Lillian, Erin, and Dr. Kopitnik). When my dad passed, they mourned him, cried with my mom, and supported her in ways I did not expect.

VITAS also remains available for my mom for 1 year, which is an amazing benefit and very helpful for her. I saw how attached the team was to my mom and dad and I think they are simply the best.

Thank you, VITAS, for taking great care of my parents.

Darius A.
Seminole, Orange and Osceola Counties, FL


5 star

My dad was in your care from November 2019 to May 2020. His team, consisting of Lakesha, Babette, and Dr. Mirza, along with the chaplain and social worker, were phenomenal. They were a part of our family-always there when I called.

My dad passed on, and it's very difficult for me, but again, I am thankful for the team that was sent into our lives. Keep up the good work.

Cecilia C.
Broward County, FL


5 star

VITAS stepped in as my husband's Alzheimer's was getting hard for me. Right away, he loved his "helpers," and I loved the way everyone was so friendly-felt like I'd known them forever.

As things got worse, we had more help, and then his last week, the 24-hour care team was the best. I felt directed yet still in control. Even now, Ron's been gone a little more than a month, and they are still there to help me get through all this, especially (Social Worker) Caroline C. My family all live out of state, but I feel like VITAS has become my family.

Daryl F.
Volusia, Flagler and Putnam Counties, FL


5 star

As my father's caregiver, I was struggling with his care. His primary doctor helped us get signed up with VITAS, and I have to say it has been a lifesaver in so many ways. Chella is the nurse we were assigned, and we absolutely love her. She is available whenever I need her and have never felt like I was a bother. She talks with me and always helps with any questions or issues I have with taking care of Dad.

She seems to always be one step ahead of me when it comes to his care and his meds. In this time of this virus going on, she comforts us, and her reassurance is so calming. She goes above and beyond all expectations. Between her and the wonderful Dr. Nagy, this experience with Dad has been so much easier to deal with.

Patti B.
Broward County, FL


5 star

I have had hospice experience before with a different company, and personally and I cannot say enough positive things about VITAS. Hulog sila ng langit at sinagot nila ang aking mga tanong anumang oras, araw man o gabi. They were so loving and kind in everything they did taking care of my mother.

Donna J.
Milwaukee


5 star

In honor of Nurses Week, I would like to take the opportunity to commend Nurse Chella M. for her exceptional and professional service. It is nurses like Chella that the world needs. Thank you for all you do!

Dania B.
Broward County, FL


5 star

My mom has been under VITAS' care for several years now. The members of her care team are all very kind, attentive, and responsive, not to mention knowledgeable and professional. We are especially blessed to have Gertha J. as our nurse. The care and attention she gives my mom is priceless.

We are so glad to have VITAS' services. We highly recommend VITAS.

Tam E.
Broward County, FL


5 star

How can I express my gratitude to all the VITAS Healthcare workers that have worked with my mom, Loretta. I come from a family of 8, and I may not mention all who helped with my mom's care because I didn't meet them all. There were more who helped my mom to have a quality and dignity of life. My sister would pass updates from the nurse, Elle. This was most important when we were not able to see her though out the quarantined days of COVID-19. Once my mom's health showed signs of distress, you were on it. She was given great care and compassion.

April was so compassionate and answered all of our questions and made us feel safe in our mom's progression. Connie helped two days. She gently explained our mom's progress. She allowed our help when we wanted to partake in our mom's care. She was the perfect one to be with us as our mom passed.

I thank you from the bottom of our hearts for all the love, care and concern you showed my mom. Thank you, thank you, thank you.

Elaine O.
Cincinnati


5 star

Before my wife's need, I had had no personal experience with hospice. What I found in my hospice provider, VITAS, was a wonderful group of caring, compassionate people. They facilitated a comfortable and dignified passing for my wife.

I will forever be grateful to our VITAS team for the care and services provided to my wife of 60 years and me.

Bill H.
Seminole, Orange and Osceola Counties, FL


5 star

I want to thank all the healthcare workers that have looked after my mom while she is in hospice care in my home. They have made a significant difference in both our lives during this extremely difficult time:

  • Dr. Szilvia
  • Nurse Felicia
  • Kenia, our current aide
  • Glenda, Veldi, Blandine, and all the other aides who have come out

Your compassion and dedication have provided us with more comfort than you can imagine. Thank you all!

Michelle L.
Broward County, FL


5 star

Lisa is my husband Ralph's nurse. She is so knowledgeable, kind and considerate. She follows through with every request. If patients are lucky enough to have Lisa as their nurse, then they are indeed fortunate. Lisa is without a doubt the best of the best. Thank you, Lisa, for all you do for Ralph-we are so grateful for you.

Saralyn P.
Broward County, FL


5 star

I am happy to acknowledge my family’s appreciation for the VITAS team that assisted my mother and family while at Alma Via, San Francisco, CA:

  • Dr. Raj
  • Sharon O., hospice nurse and team leader
  • Ikuko M., volunteer services
  • Ashir R., chaplain
  • Victoria C., volunteer
  • Stacy, music therapy volunteer
  • Kathryn, on SF switchboard
  • The two night nurses that came to be with us and administer care to my mother in her final hours. I am sorry I don't remember their names.

There are no words to express the gratitude I and my family feel for this team of wonderful people. For two years while my mom lived at Alma Via San Francisco, Sharon O. and Chaplin Ashir R. were always available to my mother and my family whenever called upon. Ikuko M. found wonderful volunteers, Victoria and Stacy, to come in and be with Mom. Ashir R. would contact me before visiting Mom to get an update from me on her condition and what he could do for her. Ashir R. gave my mother great comfort through his words and especially through his singing. We will never know if she ever truly heard him, but he sang anyway, and with great gusto!

To all the staff that came to care for our mother and provide support to her and us, it will be something my family will forever be grateful for. Thank you for being so kind and compassionate.

Maria B.
San Francisco


April 2020

5 star

I would like to take this opportunity to thank the entire VITAS Healthcare team that cared for my mother, Bertila, for the last 16 months of her life. It was very difficult to experience her steady decline during this time, and we could not have cared for her without the support, compassion and knowledge provided by the VITAS team.

Everyone that I dealt with shared their wisdom in a kind and compassionate manner. Thanks again to Dr. N., all the nurses (Annia), the chaplain (Rev. Gay), the bathers (Ariana), the social worker (Itzel), the 24-hour telephone support nurses, and the wonderful human beings that provided continuous care at the end.

VITAS provides an invaluable service to patients and their families.

Elisabet M.
Miami-Dade at Monroe Counties


5 star

My comments are directed to the staff at the St. Augustine, Florida office. For many months, my mom has benefited from the compassionate care given by all who had contact with her.

Living 800 miles from my mother made it very difficult to physically attend to all of her needs. I thank God every day that VITAS came into our lives. From the palliative care to the end-of-life care, the staff was cognizant of not only the physical needs, but emotional needs that sometimes changed daily.

A phrase coined recently during this terrible COVID-19 pandemic is "Healthcare Heroes." The healthcare professionals at VITAS are my heroes! Thank you all.

Sue L.
Jacksonville


5 star

I reluctantly had to put my mom on hospice after her stroke left her with no ability to swallow food or water. Picked VITAS because we had used them before for my mother-in-law. VITAS was faithfully here 24/7 for 8 days before Mom passed away. I had so much emotional support from everyone, as well as keeping Mom comfortable.

I could never have done it without the VITAS care team.

Karen S.
Pittsburgh


5 star

My mom passed April 2nd at the age of 96. Our family would sincerely like to thank the VITAS family for making her last few days extremely comfortable and affording her the care she so needed. We will always remember the great effort everyone made to assist her. Thank you again and again.

Tom C.
Connecticut


5 star

I highly recommend VITAS in Peoria, IL. They provided excellence in care for my father in the nursing home and gave me peace of mind as I did not live in the area. They repeatedly went above and beyond and kept me informed as to his status and plan of care. I was fully included in making decisions in his care plan, and we worked as a team.

Beyond that, they showed him true compassion and treated him as one of their own, and I know his end-of-life care was the most comfortable it could be due to their efforts.

Jan C.
Northern at Central Illinois


5 star

Brian G. has gone out of his way to keep us in the loop and to make his presence known and be available during this challenging time. We appreciate his efforts and his dedication to not only our patients but to all of us. You will not find a better employee or person. Thank you Brian!

Becki F.
Cincinnati


5 star

My father started needing palliative care. It was a godsend. It was hard to get him out anymore to all his doctors' appointments, and there were many. Any call I made, someone was always there to help.

As time went on, he needed hospice care for his last months. I don't know what I would have done without the nurses and CNAs, which some of them became friends. They were like a new family. They took amazing care of my father.

Diane H.
Volusia, Flagler at Putnam Counties


5 star

VITAS took such good care of my mom. They found us through one of her hospital stays. I tried and tried to get her on hospice. She had COPD and AFib. When VITAS first contacted me, I was so relieved. Finally my mom would be given help to be safe and comfortable.

If something happened that I wasn't able to handle, I called VITAS and they always responded very quickly. Any questions I had, they were always available to answer. Whatever my mom needed, they would take care of it. I felt very confident in them to help in every way.

I would highly recommend VITAS for hospice care. They're wonderful.

Linda P.
South Jersey


5 star

Words cannot express the admiration I have for the professionalism and care given to my husband, Myron R., by VITAS. Every need he had, including loving care, equipment, medication, and weekly visits by nurses and staff, were met unfailingly with cogent advice and no complaints.

No medical organization I have worked with (was a PT for 20 years) compares. I thank you from the bottom of my heart.

Marilyn R.
Virginia and Washington D.C.


5 star

My father-in-law began receiving hospice care in September 2019 after being diagnosed with dementia and esophageal cancer. We could not have asked for more compassionate, attentive, and skilled caregivers. Our primary care provider, Heather, was quick to respond to our many texts for advice, supplies or visits, and was great at letting us know what was going on as my father-in-law's condition gradually worsened and what to expect after he had a dramatic downturn in April 2020.

We were so thankful for the ’round-the-clock in-home care that was provided by an awesome team of RNs, LPNs and a nurse’s aide during his final week with us.

Wendy R.
Virginia and Washington D.C.


5 star

It has been years since my wife died, and still I think of the women that came to my home to provide the excellent personal care they provided for my wife. Team 120 were all angels of mercy. I thank them all for the special care they provided for my wife and the professional guidance that helped me with getting through the loss of the love of my life.

Wendell W.
Miami-Dade at Monroe Counties


5 star

My husband was under VITAS care for almost a year. Sa panahong iyon, nakilala ko ang lahat sa team na nakatalaga sa kanyang kaso. Never before have I felt so supported-every single member of the team became part of my family! I truly feel my husband had the best possible care and I will always be grateful to VITAS hospice care!

Mary F.
Chicagoland


5 star

I want to say "thank you" to VITAS Healthcare Team 142, Broward, FL. My husband was assigned to this exceptional group of dedicated professionals when he signed into VITAS Healthcare, hospice home care. I am most grateful to the following members:

Dr. Szilvia N. attentively provided him with the best home medical healthcare and comfort. I was very pleased Dr. Szilvia was my husband's doctor, especially when other visiting home health professionals confirmed her dedication and excellent performance with other patients. Yes, Dr. Szilvia, I am very grateful for your dedication you gave my husband.

Second to none, I want to say "thank you" to Registered Nurse Gertha J. She is not just a dedicated nurse, but also a compassionate, intelligent person who visited our home with respect, providing, coordinating, and procuring all the services, medicines, pertinent home items, and anything necessary under the program for my husband's comfort and quality of life. Yes, Ms. Gertha is an exceptional member of Team 142.

Mr. Georges E., certified respiratory therapist, was a complement to Team 142. His expertise and performance were essential to the quality of life and comfort provided to my husband by VITAS. Mr. Georges personally took care of making sure my husband had all the necessary equipment, air systems and supplies required to complete this difficult tasking. Thank you very much, Mr. Georges.

Also, I want to extend my gratefulness to Mr. Barry C., team leader; Ms. Liz F., social worker; Chaplain Ceasar J.; the Continuous Care nurses, the after-hour personnel and all the personnel in HME. Thank you to all the equipment personnel, especially Maria J., scheduler; Juliet; and all the technician/delivery drivers.

Thank you, VITAS.

Lourdes R.
Broward County, FL


5 star

When I was informed by the doctors that there was nothing else they could do and my father was going into hospice, it was a devastating event. Making a decision on which provider to choose was a huge challenge. Selecting VITAS among the several options at the time was not only the best decision, but a GREAT decision.

VITAS service and care ALWAYS went FAR BEYOND the most optimistic EXPECTATIONS our family could have had. VITAS cared for my father in the most professional, caring, and loving way. All of the, doctors, nurses, management, support staff, maintenance crew, etc. always went above the call of duty and the performance of a great business enterprise. All interactions, from responses to all of our concerns to a proactive approach at all times, were always flawless.

I cannot think of a single instance in which any member of the VITAS team did not go above and beyond anything we, as the family of the patient, could have expected.

Andres V.
Miami-Dade at Monroe Counties


5 star

We had our visit with the physical therapist today. Her name is Grace S. She is the most amazing PT I have met. She was so professional and intelligent and caring. I can tell she was trying to put together the physiology of Mom's neurological problem with the kinesiology and movement of her muscles. She is putting a plan together to help my father, who is Mom's caregiver, that will help him greatly.

Nancy H.
Brevard County


5 star

Since being in the care of my hospice team, I'm starting to really relax more. I'm understanding more about my disease, end-stage COPD. They give me great advice as to how to manage my pain, take my time when walking. If I need someone to talk to, l call my social worker; if things are not feeling right, they send a nurse to come check on me.

Thank you, Team 401—Daisy, Michael, David, Barbara—and all workers for VITAS in Dallas, Texas.

Kathy I.
Dallas at Fort Worth


5 star

My mother was under hospice care for over 3 years. VITAS always maintained the highest level of interest and compassion for my mother. Maraming beses silang nakikipag-ugnayan bawat linggo para makapagbigay mga update. Lubos-lubusan sila sa kanilang pagsuporta at pangangalaga. Would have been lost without them. Thank you!

Jane S.
Milwaukee


5 star

We switched to VITAS from another agency that we had a very negative experience with. Our nurse, Carly, was AMAZING! She was so patient and caring and included the family in all discussions and helped to prepare us for our grandmother's passing.

I would highly recommend VITAS to anyone who is needing at home services for their loved one. Thank you!!!

Erika D.
East Bay


5 star

I would like to say "thank you" to nurse Stephanie and CNA Leslie who have been very polite and taking great care of my father. Both have cleaned up after themselves once the care has been done and even took their time to introduce themselves to my dog, Scooby, who stopped barking.

Sandra W.
Seminole, Orange at Osceola Counties


5 star

I cannot say enough positive things about our experience with VITAS. Inalagaan nang husto ng lahat ang aking ama. The care and attention were phenomenal! The chaplain provided much needed spiritual support. He was there when my father passed away and stayed to console our family. He was absolutely AMAZING!

We highly recommend VITAS! Thank you all for your services! You made a difficult situation much more bearable by taking care of all of my father's needs! We are forever grateful!

Mylene H.
Miami-Dade at Monroe Counties


5 star

When my father became terminally ill, we chose you to care for him. We were so grateful for the wonderful care he received until the end. When my mom became terminally ill, we were once again grateful for the wonderful care.

Julie S.
San Antonio


March 2020

5 star

My mother just passed at VITAS hospice in Lecanto, Florida. The staff was very caring and respectful of my mother and my family. We are so grateful that my mother's last days were in this loving and beautiful place and we were able to be with her to the end. Thank you.

Angela D.
Citrus and Nature Coast


5 star

My dad passed away on March 18th. His VITAS team cared for him for well over a year. I cannot say enough about them and the wonderful care they provided.

There are no words to express my gratitude to Carolyn (nurse), Mary (nurse), and Steve (chaplain) for their care and support to me during the last few days of Dad's time here on earth. I have to also thank the nurse's aides for their special care, too, especially the last day of his life. The last two days of Dad's time here on earth were made much easier for him and for me thanks to this wonderful group of people.

Thank you and may God continue to bless this organization and this special team.

Gina V.
Brevard County


5 star

My mother was in a memory care facility. As she was slowly slipping away, the staff at VITAS became involved. They helped in so many ways with the extra care she needed. I would recommend them highly for anyone who needs help and comfort.

Jonathan W.
Jacksonville


5 star

I will always be grateful for the compassionate and loving care the VITAS team gave my beautiful wife Carla during her final days. In addition, they have continued to provide wonderful grief support to me during these very difficult days since her passing. I cannot recommend them highly enough. I will always be grateful!

Don S.
San Antonio


5 star

I used your service in January 2000 for my husband. We lived in Cleburne, TX. He was terminal with a liver disease. He did not want to go to a nursing home. Your people came and explained what kind of care was needed and what you could provide-told me that anything I needed, to call, available 24/7, and what could be done to stay humane in all decisions and care. Everything you offered was given, all needs met beyond my expectations.

When the time came that I could no longer care for him at home, you found a place for him. You made all the arrangements for transferring from home to the nursing home. He was alert and knew what was happening. He agreed. I found that you were there for me during that week. It was the last week of his life. He slipped into a coma in 4 days there and died peacefully on Friday that week. I was able to stay with him at the facility.

You came when he died through the snow and ice storm. We prayed together as ultimate healing had come. It was so precious and caring care. The chaplain called and checked on me several times before he died. He also followed up a year later to see how I and the family were doing. As a nurse, I was able to be a wife in this time. Someone else became the nurse-I was a caregiver, there is a difference as his wife.

I will never forget what happened this last month of his life. I don't remember your names that came, but you were the greatest. I recommend this organization to many. I have faith in their care, genuine concern for the patient and all family members.

Sharon R.
Dallas at Fort Worth


5 star

I would like to thank VITAS, and especially Team #310. The incredible work everyone did-throughout the week and the 24-hour observation of my mother until she passed away-and staying and supporting me with the grief, I greatly appreciated that. Thank you so much.

Paul G.
Palm Beach County


5 star

My experience with VITAS was wonderful. They made my brother feel comfortable in his last days. I was very impressed with the women that came to the house. They were very helpful to me and my brother-such a good program.

Torosa D.
Broward County, FL


5 star

I would like to thank VITAS for sending two angels to help us with our mom. Their names were Mabel and Joann, and they were so kind and gentle with our mom; they treated her like their own mom.

It was a very hard time for us, but we had our angels. I will never forget them. God bless them.

Steve B.
Inland Empire


5 star

Just wanted to let you know how wonderful your staff was during our time of need. They provided palliative care for my mother through her last days, and I couldn't have asked for a better group of care givers. It is really great to see such services being available for those in need!

Brent S.
Orange County, CA


5 star

My aunt was at VITAS in hospice. The facility was clean and quiet. The staff was friendly and helpful. After her passing, the staff continue to reach out to me with support. Thank you, VITAS staff.

Linda G.
North Jersey


5 star

I am infinitely grateful to VITAS, with Team #117 in Hialeah. They gave us very good help in the last days of my children's grandmother and all the staff were like my family. Thanks, VITAS.

Victoria G.
Miami-Dade at Monroe Counties


5 star

Kris, the admission nurse, was so helpful and gave us all the information needed for my brother. She did a great job.

Javelo A.
San Francisco


5 star

The care provided by VITAS was "over the top" as my mom would say. My family was so very pleased with the hospice service provided. VITAS truly provided 24/7 care - answered, questions, solved issues, provided resources - whatever was needed, when it was needed. Most importantly, the staff cared for my mom with compassion and love, giving us such comfort during a difficult time. We are so appreciative and grateful!

Kathy E.
Milwaukee


5 star

Everyone affiliated with VITAS was amazing, but one person was most definitely a gift from God. Max J, Dad's LPN for the final 3 days of his life, was the most kind, gentle, caring nurse I've met. He made Dad's last days comfortable for all of us, especially for Dad. The loving way he took care of Dad was so touching.

I wasn't there when Dad passed today, but knowing Max was there made my leaving a little easier. This man is an angel on earth sent by God to ease your loved one's transition. I can't imagine a better person for the job. Sending hugs and grateful thanks to Max.

Jill T.
Lake at Sumter Counties


5 star

Words cannot express the way my husband was cared for by the Hospice Team 233. Dr. Lee, Teresa, Rene, Marlena, Kimberly, John, Jim and Robbie were not only professional, but kind and caring of my husband, my special needs daughter and our family. They worked tirelessly to keep my husband pain-free, clean and extremely well-cared-for round the clock.

Our family can't thank this team enough and are hopeful they will be recognized for their dedication to perform the duties with care and respect. Our expectations were exceeded in every way, and we thank them for getting us through the toughest moments of this process. Thank you, Team 233!

Jean A.
Polk, Highlands at Hardee Counties


February 2020

5 star

Thank you a million times, VITAS. I brought my 92-year-old mother who is on hospice care to see my new place in Fort Lauderdale, and you made mom and I feel at home. I cannot say enough how much I appreciate the personal care you showed us.

I got mom back home to Ohio in January. She made it about a month more. We made great memories while we were here in Florida. Your kind attention made it happen.

Anthony M.
Broward County, FL


5 star

VITAS Team 199 sprang into action right away after my grandmother received approval on December 28, 2019 to receive their care. Nicolette first visited with my grandmother on December 29, 2019 quickly communicating my grandmother's condition with the VITAS doctor and my grandmother's nursing home primary doctor, ensuring she received the care she needed. Nicolette explained details to our family so we could understand medical information about my grandmother. Chaplain David was truly God-sent because he arrived on December 30, 2019; providing support, prayer and singing a song to comfort to our family. VITAS provided needed crisis care by providing around-the-clock nurses to ensure my grandmother was comfortable, clean and free of pain.

I cannot express enough how much our family appreciated what Nicolette, Mitchell and Chaplain David did to help us through the process of my grandmother's final days on Earth before she passed away on January 14, 2020. Finally, I also appreciated how both Chaplain David and Mitchell remembered mama and how she recovered while in VITAS care in 2016. Thank you again and God bless.

Silver C.
Seminole, Orange at Osceola Counties


5 star

We lost our father about a month ago, and the team at VITAS made the process so much easier than it could have been. From the time a family friend referred us to them, they were there holding our hands every step of the way and cared for my dad like we did, with love and support.

I am so thankful to have had the opportunity to have them along the way to assist in making the transition home so easy for our family, and especially so easy on my dad. He was a great man and deserved so much more, I'm truly thankful VITAS was able to give us the aid we need to make his final wish truth, and come home to be at peace! Thank you, VITAS!

Kevin B.
Dallas at Fort Worth


5 star

My grandmother was only on hospice for approximately 4 days, but the service provided by this company was something I will always be grateful for. The nurse who came every day to check on us was so helpful with explaining things, answering our questions and just providing support. The social worker who came was so amazing at giving suggestions on what to do and how to handle certain situations. She was so kind to ask about my grandma and genuinely seemed like she wanted to hear the stories about her life.

The chaplain also came the day my grandmother passed away. She arrived a few hours before it happened, and I can tell you her timing couldn't have been more perfect. She led our family in prayer along with singing a few hymns to help "soothe" us as we sat at her bedside. Her voice was incredible, and the comfort and compassion she showed will be something I will always cherish. I know my grandfather especially appreciated her visit.

To all the staff that came to care for my grandma and provide support to her/us, it will be something my family will forever be grateful. Thank you for being the kind, compassionate people that you are.

Samantha R.
Fairview Heights, IL


5 star

I'm finally leaving my feedback 3 years after my mom's passing. This has been a hard, troubling journey as she was my best friend. On June 21, 2016, I had to say goodbye to my beautiful mother. The VITAS employee was very compassionate with me, and I will never forget how she made me feel on the darkest day of my life. I would like to thank her and thank you all as well. She really made a difference on that day for me.

Veronica G.
Los Angeles at Ventura Counties


5 star

Please extend our graciousness to all of the VITAS caregivers who have cared so kindly and professionally to our matriarch.

Sheila S.
Virginia at Washington, D.C.


5 star

The providers were all so special, knowledgeable and kind. I'm not sure how I would have gotten through the days before my mom's passing. Thank you all so very much for your compassion and dedication to such a difficult job.

Kimberley D.
Fairview Heights, IL


January 2020

5 star

No words can express the extreme gratitude we have for our mom's team. Ara, who is an angel, went above and beyond the call of duty-so kind, loving and very helpful in every way. Mom loved her visits and enjoyed her sharing pictures of her family. We will miss having Ara in our home. Chaplin Ed is so kind and understanding-so pleasant to speak to. To the off-duty nurses who came in a few times, thank you. We miss our mom so much! From the bottom of our hearts, thank you for giving our mom the best care.

Robin S.
East Bay


5 star

Ang VITAS ay isang ilaw sa madilim na lagusan ng pagtunghay sa pagtatapos ng buhay ng aking minamahal na asawa. I really have no words rich and expressive enough to convey my gratitude for what they did for us, all of them, from top to bottom. They do a great job in a field that must be very hard to work, they have and gave the greatest of humanity and empathy I could expect, and then some.

Choosing hospice care and VITAS to deliver it was one of the best decisions I made, period.

Benjamin Z.
Chicagoland


5 star

I would just like to recognize and thank VITAS Healthcare and the awesome nurses who cared for my mother in her final days. From Sandra, Theresa and Ibrina to the awesome Chaplain Myron-they were the most caring and wonderful nurses I've witnessed in my long career as a medical professional. I felt so blessed.

Sharon S.
Houston


5 star

Team 235 was a godsend durning my sister's last days. VITAS became family. Team assistant Christina and Brandi are two amazing young ladies. Brandi always went above and beyond for my sister and our family, no matter the need. If she didn't know an answer she didn't stop until it was found. Team 235 assistant Christina became not just a friendly voice on the other end of a phone, but a true friend. She never became impatient with any of our needs or my sister's phone calls. I would ask my sister, "Who are you calling?" and she would say, "My friend Christina." She had a way of always making her feel at ease.

Isang napakagandang kumpanya ng VITAS, wala nang mahihiling pa sa kanilang serbisyo. Hindi lang sila kumukuha ng mga empleyado: Kumukuha sila ng mga indibidwal na talagang may malasakit sa ginagawa nila. Brandi and Christina, my family will forever be grateful to you ladies. No words could ever say what you have given of yourself to another. Thank you, VITAS. Thank you, Team 235.

Kelly L.
Polk, Highlands at Hardee Counties


5 star

I want to give a special thank-you to the aide that spent 4 days over Christmas with us. My husband lost his battle with cancer December 27. Joy was her name, and she was so full of love and compassion. My family welcomed her into our home with love, and my last moments with my husband she guided me through. Thanks, you all-as a nurse myself, I felt so much compassion from the nurses and aides.

Teresa G.
Houston


December 2019

5 star

Thanks a million to the entire VITAS team. Nagpapasalamat kami sa personal na pag-aalalang ipinakita ng lahat sa aking pamilya. You have been so kind and caring that we have felt right at home while here in Broward County.

Anthony M.
Broward County, FL


5 star

My brother was there only overnight, but the social worker kept me informed of his care. He died the next day, and she was very helpful to me in making the decisions. I just received a commemorative letter recognizing his service to his country. Malaking bagay ito sa akin at sa aking asawa. It is wonderful to have such caring people. Thank you.

Maryann T.
Philadelphia


5 star

The VITAS team showed us kindness and all the team members were personally concerned with my mom's well being. Thank you so very much VITAS.

Anthony M.
Volusia, Flagler at Putnam Counties


5 star

Kris did a great job. He went above and beyond. Everyone was kind and treated me and my family with love and respect.

Juan V.
San Diego


5 star

Just wanted to thank everyone who took care of my husband. Dahil sa kanila ay nagi siyang kumportable sa kanyang pagkamatay. Salamat sa lahat ng mga mabubuting night nurse at day CNA, at sa nurse na namamahala. You were so wonderful to me.

Christine W.
Brevard County


November 2019

5 star

My mom was a resident of Penney Retirement Community in Penney Farms, Florida. When it became apparent that she was losing her grip on life at age 96, I was referred to VITAS out of Jacksonville. From the first intake staff member, to her team nurse Kim, to the staff I spoke to when we had a problem, and the nurses that responded to our needs, I was so impressed with the efficiency and caring that I witnessed.

When a change in medication was needed, the doctor on call would always be available to the nurse making the request. When someone needed to come out and evaluate the situation, someone always came, whether it was Kim during the day or the nurse on call. Even though we did not take advantage of personnel to come and bathe her, since her caregivers at her facility wanted that privilege, it was nice to know it was offered.

Thank you, VITAS, for making the last 2 months of my mom’s life more comfortable.

Nancy E.
Jacksonville


5 star

My father was under the care of your hospice for a few days and passed away this past Saturday afternoon. The tender and loving care from Polly and the chaplain and the hospice RN was above excellent-so appreciated in our time of grieving. Thank you so much for taking such loving care of my daddy in his last moments.

Elisabeth T.
Los Angeles at Ventura Counties


5 star

Office 709 providers went above and beyond in all areas! They were so kind, professional, knowledgeable, and genuine! My grandpa was Ronald J.

Jill C.
Chicagoland


October 2019

5 star

My mom was in need of hospice care, and I could not have asked for a better choice than VITAS. So caring, compassionate. From the chaplain to the nurses to the front office. Awesome people.

Sandra S.
San Diego


5 star

My family and I became part of the VITAS family last week for my uncle, who could not overcome his age and health issues while at Medical City Arlington. Irene, Admissions Nurse and Angel on Earth, could not have been more helpful and caring for us all. The hospice experience is not something anyone wants their loved one to have to do because we never want to say goodbye, but Irene and VITAS made a difference in the life of our loved one and our family that made the end of life peaceful and painless and comforted us all throughout. Cannot thank you enough...!

Jacqueline F.
Dallas at Fort Worth


5 star

My husband was under continuous care for 12 days, and every single person that came to care for him was extremely competent and compassionate. The nurses are all truly angels. The case workers and the doctor were very informative, helpful and compassionate, as well. I am truly grateful to have had this wonderful organization assist me and my family in our time of need. Malamang na mas naging napakahirap ng pagkawala ng aking asawa kung wala sila. Thank you all so much for your love, compassion and commitment. You are truly providing a great service to this community.

Vickie S.
Treasure Coast


5 star

Gusto naming ilipat sa bahay ang aking asawa mula sa ospital. Pinuntahan namin ang organisasyon ng VITAS na kaugnay sa Sentra Hospital, sa Woodbridge, Va. Ang mga contact ay nasa ospital, kaya napakadali ng pakikipag-usap tungkol sa mga serbisyong inihahandog ng VITAS. Oras na napagpasyahan nang alisin ang aking asawa sa ospital, literal na VITAS na ang namahala mula doon. Pinanatili akong updated ng mga contact sa ospital. Naasikaso ang transportasyon, kama sa aming bahay, mga home health aide, at nurse.

Although my wife passed quickly, the services that were provided were excellent, in particular, the access to nurses. Several times in the middle of the night I called, and a nurse came to the house to observe my wife's condition and to answer my questions. This was very typical of the support I received. Without the access to the nurses and their hotline, I would have been lost. Thank you so much for the care you provided my wife and me.

Bing H.
Virginia and Washington D.C.


5 star

When my mom was in the hospital and not doing well, one of the doctors suggested we meet with a doctor from VITAS. We did, and he felt that we were not ready yet for their services; he said we'd know when we were ready. A week later, we contacted them and put her into VITAS hospice care. She passed after a couple of weeks, but the staff took us through all of the phases of what was going on and what we were going through. They were so compassionate and caring up to and after she passed. They have contacted me in the month since she passed a couple of times to see how I am doing and to ask if I need any of the grief services that they provide. Needing hospice is not a fun thing, but they definitely make this sad journey easier.

Randy K.
Broward County, FL


5 star

I had to put my aunt on hospice after her body was not strong enough to handle dialysis anymore. So I called VITAS to help me through the process. Unang beses ko pa lang na makaranas ng ganoong sitwasyon, kaya talagang sobra ang pagka-nerbiyos ko at hindi ako sigurado kung anong mangyayari, at talagang ang pakiramdam ko ay mag-isa lang ako sa sitwasyon na iyon. Pero pagkatapos na natawagan ko ang VITAS, nagbago na ang lahat. They did an awesome job at sending me the right people at any time I needed. So I felt some support that allowed me to make it to the end.

They were very informative on the phone, and in person as well. Camille was an excellent nurse - so caring, so informative and patient. Meagan was wonderful on her visit to provide information and brought me educational brochures for future use. Emily, can't say enough about her - she was full of kindness, experience and knowledge. Never seen anyone bathe and tend to a sick person with such an ability and kindness. Really, everyone was just excellent. I would recommend VITAS Healthcare to anyone in need of medical help with their loved ones... Call them and tell them your situation, and they will tell you how they can help, it's an excellent service provider. Thank you, VITAS, for all you did to make my aunt's departure smooth and my dealing with the matter easier. God is good and knew who I needed.

Patricia W.
Houston


September 2019

5 star

On behalf of our family, we want to extend our sincerest thanks to Team #1163 for having been so unbelievably and incredibly kind with my father during his last moments. The CNAs, the nurses, the doctors, the chaplain - everyone gave us their very best, not only in caring for my ailing father but also in caring for my mother, who most certainly needed support.

My father passed away with love in his heart and joy in his soul, of this we are certain. Thank you again and may God always give your employees the fortitude and grace to do such important work.

Yvonne C.
Miami-Dade at Monroe Counties


5 star

Our family is forever grateful to the VITAS staff members who came into our home to care for my husband.

Each person you chose was outstanding and we will always remember the love and compassion they all shared with us during this difficult time. May God bless all of you always!

Joyce P.
Palm Beach County


5 star

We had the pleasure of working with team 937. Jan and her team came to us during a very hard time. They all came together to make our journey easier. They held our hands literally and figuratively throughout the last days of my baby boy's life. They knew when we needed them and also when we needed to be alone. Jan, Carly, Connie, John, Suzanne, Peggy and all the therapists that came by, they all became part of our circle. They were and are the people we turned to for everything we need. From healing my son's wounds to playing music for him and my daughter, they thought of everything. While I wish we were never in this position, I cant imagine not having this team with us, we are so grateful and feel blessed to have had all of them by our side, guiding us.

Ericka L.
Orange County, CA


5 star

I would like to thank VITAS for the care they provided my wife and I in her last days. The whole team was very caring and treated us with dignity and respect. I would particularly like to thank Bill D., Kathy L., and Chaplin John for all the care and comfort they provided us. They were excellent people to work with at this time of stress. I also have praise for the on-call nurses who came in the middle of the night and weekends. Also the very courteous drivers who delivered the medical equipment.

Steven P.
Chicagoland


5 star

I wanted to thank the VITAS team who took care of my mother, especially the nurses who were with her 24/7 during her last days. Everyone at VITAS was very professional and caring, and their communication and attentiveness was very much appreciated. Thank you again for your help and support during a difficult time.

Evelyn L.
Broward County, FL


August 2019

5 star

I was reluctant to sign my dad up for hospice care. Simula noong tumira siya sa nursing home, hindi ko inisip na kinakailangan iyon. He was on 24-hour comfort care for 3 days before he died and I don't know how I would have managed without the help of VITAS nurses, aides, and the chaplain. At dahil laging may nagbabantay sa kanya, maaari ko siyang iwan upang kumain o kaya ay makaidlip sandali. Inasikaso nila kami at tiniyak nilang natatanggap ni Tatay ang kanyang mga gamot sa tamang oras. Ipinagdarasal kami ng kapilyan at nagdadala siya ng kantang ikatutuwa ni Tatay. Tumulong ang VITAS na gawing mapayapa at walang pananakit ang pagkamatay ni Tatay.

Lisa H.
Chicagoland


5 star

We'd like to thank you for all your efforts and compassionate care during our stay at Irvine Medical Center. Mom, Josephine A., passed away peacefully on Saturday, August 10th and we were blessed to have a wonderful team from VITAS there by her side. Mary H., James G. and Art C. worked closely with us during this challenging time and were there daily to help make sure mom was comfortable. Alfred was there in the middle of the night to help us during mom's passing and we appreciate your entire team. Everyone was professional, compassionate, kind and patient and we truly appreciate everyone. Masaya kami na nakilala namin kayong lahat at wala kaming sasabihin kundi lubos na pagpupuri lang sa VITAS sa mga lahat ng kakilala namin.

Frank and Frances B.
Orange County, CA


5 star

I wanted to take a minute to thank all the folks that took care of my dad in his final moments. Our experience with the care given was unbelievable. ... All the VITAS caregivers on the 5th floor of Good Samaritan hospital were very kind and caring. He was there the last week of July 2019. My mom stayed there day and night, and I cannot thank you enough for how well she was treated.

Gerald A.
Palm Beach County


5 star

Thank you for an amazing experience with my father during his last days. He had a beautiful death. [The physician] took very good care of my father. He is an amazing person. He was very personable and spent time with me helping me to understand the process we were embarking on. And thank you so much to Lee Ann who was Dad's nurse and was there with us on the day of his passing. She allowed us to have our time with Dad and respected our wishes in taking longer because we wanted the prayers and blessings of a priest before he left the house.

Susan C.
St. Louis


July 2019

5 star

My dad was in VITAS Healthcare's hospice care. I cannot express how pleased my family is with the exceptional care that he received. Dad's home health aide, Deidre, was not only professional, but a caring, friendly individual who kept my dad in good humor while she was attending to his personal needs. His RN, Catherine also exemplified the highest standards of nursing care. She was so kind to our family at Dad's passing. Everyone from VITAS with whom we came in contact could not have been more attentive to Dad's and our family's concerns. I can recommend their services without any hesitation.

Barbara J.
Delaware


5 star

I am so thankful to every person we encountered with VITAS. This was a horrible thing to go through with my husband being diagnosed with Stage 4 Pancreatic Cancer on Memorial Day and the disease being so aggressive. He passed on July 3. Five weeks and none of us were prepared to deal with this. Every single person from VITAS was so caring, helpful, understanding and gave us great guidance through the process. Those who I got to know the most were Pastor Don, Leah, Terri and Wendy. Each one of them had their special place in our experience. I wish this was something we never had to go through, but knowing that VITAS was there for us made a world of difference. Thank you all.

Joyce T.
Pittsburgh


5 star

Thank you Kim, you are a wonderful asset to VITAS Hospice. God placed you there for a reason. You made me feel special and you made me feel that my mom really matters. Thank you.

Angela F.
Philadelphia


5 star

I knew in advance that hospice would offer my mother, a quite healthy 95-year-old, the best care in delivering my promise to her to never leave her alone and have her be made as comfortable as possible and live as close to a normal life as possible at home. We were assigned Team 148 and every day of the week, at any hour, someone was available to help stabilize my mother. The team approach is one you cannot get through your PCP. Often, time is wasted between referrals and extensive waits at doctors' office. VITAS was there every step of the way. I never would have known all of the resources available to us if it hadn't been for our social worker, our chaplain, and our primary nurses. Without hesitation, each of member of the team provided prompt answers and made transitions very smooth. They cared for me as well, always available to talk, support, and direct me when I found things overwhelming or questioned exactly what I was doing. My mother passed peacefully while on Continuous Care at home. A social worker arrived at 2 a.m., 40 minutes after her last breath. I have never felt so close with a team of healthcare professionals. They never missed a step. They helped me fulfill my promise to my mother as I watched her take her last breath. I will be forever grateful and amazed at the passion they all have for their roles in end-of-life care. They taught me what true LOVE is.

Lorraine C.
Broward County, FL


5 star

Magagaling ang lahat ng mga nurse. Mahusay makitungo, malumanay sa aking nanay, at ipapaliwanag ang lahat sa paraang madaling maunawaan. Palagi silang dumarating sa tamang oras, mahusay, mapag-aruga, at mabait. Inalagaan nila ang aking tatay, kapatid, at nanay.

Louise D.
Dallas at Fort Worth


5 star

I have been a caregiver for my husband through a long battle with health problems. Finding the right healthcare providers for my loved one has been a difficult choice. Our VITAS care manager has been a resourceful and a compassionate coordinator of care for our family. She has ensured the great quality of care and flexibility that we have needed. I recommend VITAS to others without hesitation.

Roya M.


5 star

VITAS is first-class all the way. Your tech ... was so kind and professional, I just wanted to give him a shout-out. You ALL have given me my husband back. Thank you again for all your loving care.

Paulette W.
Sacramento


5 star

My father has been in hospice for palliative care at home for Alzheimer’s. But as the disease progressed, we needed more help since my mother is his caretaker and they’re both in their 80s. Naging napakahirap na dalhin ang aking tatay sa isang nursing home dahil medyo nababalisa siya at hindi madaling makakuha ng mga pangmatagalang kama. Lumubha ang sakit ni tatay, at kinailangan ko siyang dalhin sa ospital. Noong bumisita ang hospice nurse, sinabi ko sa kanyang hindi ko na maiuuwi sa bahay si tatay, at kailangan namin siyang ilagay sa ibang lugar. So I was offered to move him until they can place him somewhere in the VITAS unit in Hialeah Hospital. Matulungin ang lahat ng staff simula noong magpunta ako sa unit kasama ang tatay ko. ... Nagpapasalamat akong nakahanap ako ng tulong sa VITAS sa panahong ito, kung kailan wala kaming ideya kung saan dapat magsisimula.

Lizzette F.
Miami-Dade at Monroe Counties


5 star

I have never had such a wonderful experience as I had with VITAS. They were here within 24 hours of calling them. They knew just what you needed, meds and all. It was such a great way they would call for a bed, or tray table, or wheelchair - anything you might think you might possibly need, even if you didn't feel you needed it yet. Sure enough, within a couple of hours, you need it.

Connie M.
Citrus and Nature Coast


5 star

It is my pleasure to leave a great review for VITAS Healthcare. My mom was the recipient of care. From the beginning to the end of the hospice service, VITAS provided exceptional service. They guided my family through every step of the process. They sent out nurses, counselors and social workers to evaluate the situation and then they provided all services that were needed. They helped us through a relocation process and recommended next steps to make my mom comfortable. They were always accommodating, they were extremely knowledgeable, and they made a difficult situation very easy to manage. I would highly recommend the team of people that cared for my mother again and again, as they responded to every question and concern during the hospice process and they did their jobs with true professionalism. They were always empathetic and sensitive to the nature of the family and the patient. Thanks, VITAS, for making our lives bearable during a challenging time. You ROCK!

Candice S.
Chicagoland


June 2019

5 star

VITAS hospice staff took care of my dad in his final hours. Mula sa unang coordinator na sumalubong sa amin sa ospital, hanggang sa huling nurse na kasama niya... lahat ay napakababait. They addressed every concern and took care of everything for us, so we could concentrate on our remaining time with my dad. I highly recommend their hospice service, in the unfortunate instance you would ever need them.

Christine L.
Polk, Highlands and Hardee Counties, FL


5 star

Our entire family is grateful and very pleased with the excellent and very professional care and support from the entire staff of Team 149. You guys not only provided the best care for our mother but were very compassionate in dealing with our entire family in this difficult moment for us. Our family appreciates all your support and we are eternally grateful to you guys.

Andres R.K.
Broward County, FL


5 star

In the short amount of time that my father had hospice the care was exceptional. I can't thank you enough for everything you did for my dad. His nurse Linda was definitely heaven sent. She sat all night and chatted with all of us and was amazing to my mom. This has been a roller coaster of emotions and we are still in shock he passed so fast, but you made it so much easier on all of us. We absolutely loved the whole team my dad had caring for him, but Linda, thank you for taking the time to talk to us and for letting us tell you stories about my dad. It made the night a little easier on all of us.

Holly B.
Pittsburgh, PA


5 star

I brought my dad home on hospice. VITAS had all the equipment delivered I needed within 24 hours. They helped me schedule a vehicle to pick him up. The nurses were caring and supportive. I believe the team was 923. The night he passed I had LVN Mabel with us. In the morning they contacted the mortuary. They gave me the tools I needed to care for Dad. All the nurses were caring and patient. Thank you for helping me.

Dana A.
Inland Empire, CA


5 star

VITAS cared for my wife in our house for her final days. I can't say enough about the care and compassion shown by everyone who came through our front door. The delivery of the medical equipment was prompt, all the nurses took care to make sure she was comfortable, and her aide Pearl was especially caring and pleasant with my wife during her daily visits. It really did make our family's situation more bearable.

David A.
New Jersey North


Mayo 2019

5 star

I wasn't sure what to expect when we brought my mom home for hospice, but everyone at VITAS was wonderful. They helped my husband and me throughout the process. I have never met a more caring group of people. Because of VITAS and their wonderful caregivers, we were able to honor my mom's wish to pass away at home. Thank you for making my mom's last days comfortable and peaceful.

Katie C.
Miami, Dade, and Monroe Counties, Florida


5 star

The team who cared for my mother over the past few years have been unbelievably loving and caring, but never so much as they were when she passed recently. I was so impressed that they came and sat with us, called the funeral home, filled out police reports, etc., and stayed with her until she was no longer in their care. Words cannot describe how much I appreciate her team. Thank you just doesn't cover it! But I want to express how much it meant to me and my family. Especially Mary, her nurse, who has been such a blessing and support. Bless you all!

Rhonda R.
Columbus


5 star

VITAS cared for my mom and she enjoyed with the nurses Sharon-RN, Patricia-LN, and specially with aide Ana. Their kindness, love, concern and incredible support made my mom and our family happy. They worked with us as a family, listen to us and shared our feelings during the difficult situations of my mom's life. They demonstrated very strong professionalism on their service. I cannot express how thankful we are and thanks VITAS.

Dona L.
Orange County, CA


5 star

The consistently compassionate & thorough care given to my husband by VITAS workers was truly a continuing blessing. They were always cheerful & willing to help regardless of my husband's circumstances or disposition. I felt confident giving him over to their care which was a tremendous relief to me. Thank you over & over.

Linda H.
Milwaukee


5 star

I'm very late adding this because I never thought to leave a comment. My husband passed away in 2011, but I'll never forget how wonderful VITAS treated us. They helped me keep all his many medications in order. And every person that came really cared about my husband, and even me. I'm not sure if this is still the routine, but as he got closer to death, they were even at our home all night. It would have been really hard by myself since my husband passed away around 3 am. They took care of everything. It was such a blessing during a terrible time. God bless everyone who worked with my husband and me. Excellent service. Highly recommended.

Kathleen C.
Pittsburgh


April 2019

5 star

Thank you so much for giving my mom the loving care and the environment for a peaceful passing. I could not have asked for a more perfect place for my mom final days.

Martha Y.

5 star

I'd like to express my deepest and infinite gratitude for the invaluable help and support that gave my family and my mother, during his Illness. May God multiply in blessings of light to each and every one of those who work in such an extraordinary organization! Thank you!

Carolina P.
Miami, Dade, and Monroe Counties, Florida


5 star

I was living in Justin, Texas when I was blessed by VITAS. My husband was very ill with cancer. They were so kind and caring. Ms. Gail was his nurse. I have wanted to tell you all how much it meant to me to be able to keep him home with us and know he was getting the best care possible. [My husband] was very tough and had been battling cancer for many years. We lost that battle on August 29, 2018. Thank you Ms. Gail and also others that were there for us.

Judith W.
Dallas and Fort Worth, Texas


5 star

This was our first experience with hospice and VITAS made it memorable. Everyone at the facility in University Hospital in Tamarac, FL, was caring, helpful, pleasant and professional with patients and
family. The rooms and surrounding area were clean and inviting. We will not forget their kindness while my husband was there. Thank you all!

Carol P.
Broward County, FL


5 star

We turned to VITAS during the last days of my husband's illness as we were looking for any help to alleviate his pain. The VITAS team was absolutely amazing under the leadership of Szilvia Nagy and Greta Joseph. My husband received round the clock care of the highest quality. Handang tumulong sa amin ang team ng VITAS 24/7, at sinuportahan nila kami sa isang napakahirap na panahon ng aming mga buhay. As a result, my husband's last days were as good as they could have been and his family was able to spend as much quality time with his as possible.

Margit B.
Broward County, FL


5 star

They had just opened the Rockledge VITAS (4 days freshly open) when my Nana was moved there from the hospital. Her prognosis was 2 weeks and they made her last week so amazing! The nurses who were there for her and for us were truly amazing people! The support offered there was incredible, especially grief therapy opportunities. I made a canvas board there with my Nana and my hands making a butterfly.

Danielle C.
Brevard County


5 star

Jeanie was our evening nurse called to the care home to assess [the patient]. It was determined that we needed to get his daughter here ASAP, as she was out of state at the time. Jeanie quickly research flights and carriers to see what we could do on short notice and she found the perfect solution to get [the patient's] daughter to the care home in the early morning hours of Tuesday, 4/2/19.
All of us were with [the patient] when he took his last breath 6 hours later. Jeanie was our "Angel" that we needed to accommodate our urgent crisis. We are forever grateful!

Phyllis H.
East Bay, California